HR Process Lead

Kraft Heinz, Inc.; Town of Lowville (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account / Health Reimb.

Pet Insurance

Employee Assistance Program

Company paid Life Insurance

Short-term disability

Job summary

The Kraft Heinz Company in Lowville, NY is seeking an HR Process Lead to own and improve key plant HR processes, strengthening leader execution, workforce stability, compliance and employee experience. This role drives process effectiveness across core people systems, identifies trends and gaps, and partners with plant leaders to improve follow-through on HR priorities.

You will lead structured HR process management and accountability routines beyond transactional support to deliver measurable

Qualifications

• Bachelor’s degree or equivalent in HR or business field.
• Two years’ HR experience.
• 1 yr SAP/LIS administration experience desired.
• Strong leadership, communication, customer service and problem solving.
• Ability to establish relationships and trust across all levels of the organization.

Responsibilities

• Own designated plant HR processes from planning through execution, follow-up, and improvement
• Monitor process performance across onboarding, attendance, training, retention, and leader compliance
• Identify trends, risks, and recurring breakdowns, and recommend corrective actions to plant leadership
• Drive accountability with leaders for timely completion of required people-process activities and follow-up actions
• Build, maintain , and interpret process dashboards, trackers, and reporting tools to support decision-making
• Standardize and improve HR workflows to increase consistency, efficiency, and policy adherence
• Partner with supervisors and plant leaders to strengthen execution of attendance, onboarding, engagement, and compliance-related practices
• Support employee relations processes through documentation coordination, follow-up tracking, and process discipline
• Lead administration of select HR programs with emphasis on process quality, consistency, and measurable outcomes
• Ensure HR processes align with state and federal regulations, Kraft Heinz policies, and plant operating requirements
• Own payroll administration processes for the plant, including issue resolution, accuracy follow-up, and process compliance
• Monitor attendance trends and maintain discipline tracking to support timely , consistent leader action
• Partner with supervisors to ensure attendance-related corrective action steps are completed accurately and on time
• Serve as a primary employee resource for general HR questions, issue triage, and guidance on routine people-process matters
• Identify recurring payroll, attendance, or employee-support issues and recommend process improvements
• Build and maintain reporting and tracking tools that improve visibility, consistency, and follow-through across plant HR processes
• Support plant leaders by reinforcing compliance with required people practices, policies, and documentation standards

Skills

Safety oriented

Quality oriented

Teamwork

Adaptability

Leadership

Communication

Problem solving

Education

Bachelor’s degree in HR or business

Tools

SAP/LIS administration

Job description

Hourly manufacturing position

Job Description

The Kraft Heinz Company is currently seeking a HR Process Leadto work at our processing facility in Lowville, NY. Successful candidates must be willing to supply improvements suggestions and ideas to help continue the success of our facility. Ideal individuals must be safety and quality orientated along with demonstrate adaptability and willingness to work in a team orientated, fast paced work environment. This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards.

EEO Policy

Kraft Heinz is an EO employer – Underrepresented groups/Women/Vets/Disabled and other protected categories

The company will review reasonable accommodations as required .

Benefits & Compensation Overview:

• Medical, Dental, Vision, Health Reimbursement Account/Health Savings Account.

• Additional perks : Pet Insurance, (EAP) Employee Assistance Program, Company paid Life Insurance, Company paid Short-term disability

• $30.37-35.91/hr

• A $1.00 shift differential for second or and $1.25 shift differential for third shift.

Work Schedule:

Schedule is based on 7 days per week production.

Plant & Community Overview:

The Lowville plant produces the legendary Philadelphia Cream Cheese! Built in 1971, the facility is over 400,000 square feet and houses 13 production lines. Milk and cream is supplied by local farms. With over 400 employees, the plant is one of the largest employers in Lewis County.

For more information on the company or the community, visit https://www.kraftheinzcompany.com/ or https://lowville.racog.org/

Job Overview:

The HR Process Lead owns and improves key plant HR processes that strengthen leader execution, workforce stability, compliance, and employee experience. This role is responsible for driving process effectiveness across core people systems, identifying trends and gaps, and partnering with plant leaders to improve follow-through on HR priorities. The position goes beyond transactional support by leading structured HR process management, accountability routines, and continuous improvement efforts tied to business and people outcomes.

Responsibilities & Duties:

• Own designated plant HR processes from planning through execution, follow-up, and improvement
• Monitor process performance across areas such as onboarding, attendance management, training completion, retention, and leader compliance
• Identify trends, risks, and recurring breakdowns, and recommend corrective actions to plant leadership
• Drive accountability with leaders for timely completion of required people-process activities and follow-up actions
• Build, maintain , and interpret process dashboards, trackers, and reporting tools to support decision-making
• Standardize and improve HR workflows to increase consistency, efficiency, and policy adherence
• Partner with supervisors and plant leaders to strengthen execution of attendance, onboarding, engagement, and compliance-related practices
• Support employee relations processes through documentation coordination, follow-up tracking, and process discipline
• Lead administration of select HR programs where needed, with emphasis on process quality, consistency, and measurable outcomes
• Ensure HR processes align with state and federal regulations, Kraft Heinz policies, and plant operating requirements
• Own payroll administration processes for the plant, including issue resolution, accuracy follow-up, and process compliance
• Monitor attendance trends and maintain discipline tracking to support timely , consistent leader action
• Partner with supervisors to ensure attendance-related corrective action steps are completed accurately and on time
• Serve as a primary employee resource for general HR questions, issue triage, and guidance on routine people-process matters
• Identify recurring payroll, attendance, or employee-support issues and recommend process improvements
• Build and maintain reporting and tracking tools that improve visibility, consistency, and follow-through across plant HR processes
• Support plant leaders by reinforcing compliance with required people practices, policies, and documentation standards

Sanitation:

Will ensure that the equipment and machinery they work with is cleaned and sanitized according to the Kraft Heinz Sanitation Program rules explained at the beginning of the employment and during refresher sessions.

Quality Assurance:

Ensures all products manufactured align with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function.

Safety:

Will follow the Kraft Heinz Safety Process and will keep themself and others away from harm while performing their duties. Will adhere to LOTO policy and procedures.

Qualifications and Education Requirements:

Bachelor’s degree or equivalent experience in human resources or business-related field. Two years’ experience in HR field. 1 yr. SAP/LIS administration experience desired. Must have effective leadership, strong communication , solid customer service and proven abilities with skills such as initiative, planning and organizing, follow-up, interpersonal, and problem solving. Must possess ability to effectively establish relationships and trust within all levels of the organization.

Additional Notes:

Weekend and Holiday Work Will Be Required.

Benefits:

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family’s needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

Lowville Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail] .