HR & People Operations Manager

4A Consulting, LLC; Ellicott City (MD); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible work options

Career development and mentorship

Job summary

4A Consulting is seeking an experienced HR & People Operations Manager to oversee day-to-day HR operations, payroll, benefits, and employee relations for a growing workforce.

This hands-on role covers employee lifecycle management, HR systems, compliance, and workforce operations. The ideal candidate is highly organized, employee-focused, and capable of building scalable processes as the company expands.

Qualifications

• Bachelor's degree in HR, business administration, or related field, or equivalent experience.
• 5+ years of progressive HR or People Operations experience.
• Hands-on experience with ADP or a comparable HR/payroll platform.
• Experience supporting payroll and employee benefits administration.
• Strong understanding of HR operations, employee relations, and employment practices.
• Experience working with timekeeping and employee workforce data.
• Strong organizational, communication, and documentation skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Onboard, changes, transfers, and offboard employees.
• Maintain employee records and HR systems.
• Coordinate biweekly payroll processing and payroll validation.
• Administer benefits enrollment and inquiries.
• Coordinate annual benefits enrollment and work with providers.
• Support PTO, sick leave, and other leave administration.
• Monitor timesheets, labor allocations, and payroll-related discrepancies.
• Partner with Finance on payroll, billing, invoicing, labor reporting.
• Ensure data for customer invoicing is accurate and timely.
• Serve as a primary HR contact for employees and managers.
• Support employee relations, performance management, and workplace concerns.
• Coordinate 30/60/90-day new-hire check-ins and engagement activities.
• Maintain and update HR policies, procedures, and communications.
• Support compliance with federal/state employment requirements.

Skills

HR operations

Employee relations

Communication

Discretion with confidential info

Education

Bachelor's degree in HR or related field

Tools

ADP or comparable HR/payroll platform

Job description

At 4A Consulting, we turn complexity into opportunity. Founded in 2014 and headquartered in Baltimore, MD, we are a women-owned, boutique consulting firm specializing in delivering innovative, data-driven solutions to both the Federal Government and Fortune 500 clients. Our team blends deep industry knowledge with advanced technologies to design tailored strategies that drive measurable and sustainable outcomes. We pride ourselves on an agile, collaborative approach that helps organizations navigate challenges and seize emerging opportunities in a rapidly evolving digital landscape. At 4A, we don’t just deliver projects, we build trusted partnerships that empower our clients to lead with confidence in the digital age.

Position Overview

4A Consulting is seeking an experienced HR & People Operations Manager to manage day-to-day HR operations and support our growing workforce.

This is a hands-on role covering employee lifecycle management, payroll and benefits administration, employee relations, HR compliance, HR systems, and workforce operations. The ideal candidate is highly organized, employee-focused, comfortable working across multiple priorities, and able to build efficient HR processes as the company grows.

Key Responsibilities

• Manage employee onboarding, changes, transfers, and offboarding
• Maintain employee information, documentation, and records in ADP and internal HR systems
• Manage and coordinate biweekly payroll processing, including employee changes, deductions, timekeeping exceptions, and payroll validation
• Administer employee benefits enrollment, changes, terminations, and employee inquiries
• Coordinate annual benefits enrollment and work with benefit providers and brokers
• Support PTO, sick leave, and other leave administration
• Monitor timesheets, employee classifications, labor allocations, and payroll-related discrepancies
• Partner with Finance on payroll, billing, invoicing, labor reporting, and employee-related financial information
• Ensure employee and timesheet information required for customer invoicing is accurate and submitted timely
• Serve as a primary HR contact for employees and managers
• Support employee relations, performance management, and workplace concerns
• Coordinate 30/60/90-day new-hire check-ins and employee engagement activities
• Maintain and update HR policies, procedures, and employee communications
• Support compliance with federal, state, and applicable employment requirements
• Produce workforce, payroll, benefits, leave, and HR reporting for leadership
• Identify opportunities to streamline and automate HR processes
• Partner with Recruiting, Finance, Operations, and leadership on workforce needs

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience
• 5+ years of progressive HR or People Operations experience
• Hands-on experience with ADP or a comparable HR/payroll platform
• Experience supporting payroll and employee benefits administration
• Strong understanding of HR operations, employee relations, and employment practices
• Experience working with timekeeping and employee workforce data
• Strong organizational, communication, and documentation skills
• Ability to handle confidential information with discretion
• Ability to independently manage multiple priorities in a growing organization

Preferred Qualifications

• Experience in government contracting, IT consulting, or professional services
• Experience supporting a multi-state workforce
• Experience coordinating payroll, timekeeping, labor allocation, and billing processes
• Experience with HR systems implementation, automation, or process improvement
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification

This role requires U.S. citizenship due to documented client, contract, clearance, export control, or legal requirements.

Why Join 4A

• Be part of a mission-driven, women-owned consulting firm with a reputation for excellence.
• Work on high-impact projects across federal and commercial clients.
• Collaborate in an inclusive, growth-oriented culture where innovation is valued.
• Access career development programs, mentorship, and learning opportunities.
• Enjoy a comprehensive benefits package, flexible work options, and a focus on work-life balance.

Equal Opportunity Statement

4A Consulting is an Equal Opportunity Employer committed to an inclusive hiring process. Applicants requiring a reasonable accommodation due to a disability may contact [e-mail]. This email is intended solely for accommodation requests.

Please note that 4A Consulting participates in the federal E-Verify program. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. 4A Consulting will only use E-Verify once you have accepted a job offer and completed the Form I-9.