HR People Operations Analyst

City of Bend; Bend (OR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Job summary

City of Bend is seeking a full-time HR People Operations Analyst to improve HR systems, processes, and data-driven decision making. The role focuses on configuring HRIS, administering the applicant tracking system, and guiding recruitment, onboarding, and performance initiatives.

Ideal candidates bring 4–5 years in HR operations, strong analytical skills, and the ability to manage multiple projects with confidentiality and collaboration across departments.

Qualifications

• Bachelor’s degree or equivalent in HR or related field.
• 4–5 years in progressively responsible operational HR roles.
• Experience with HRIS, ATS, performance management, and compliance programs.

Responsibilities

• Improve and maintain HR systems, tools, and processes.
• Lead projects to make HR services more accessible and efficient.
• Analyze workforce data and provide reports and actionable insights.
• Support recruitment, onboarding, performance management, and employee experience initiatives.
• Collaborate with HR managers to train and advise on programs and practices.
• Ensure HR processes are compliant and consistently applied.

Skills

Data analysis

Project management

Communication skills

Confidentiality

Independent work

Education

Bachelor's degree (B.A/B.S)

Tools

HRIS

Applicant Tracking System

Performance management platforms

Spreadsheet tools

Job description

The City of Bend is accepting applications for one (1), full-time HR People Operations Analyst. This is a FLSA Exempt (overtime in-eligible), non-represented position. The City may use this job posting to create an eligibility list for future hiring purposes. Please review the entire job posting, including the application requirements at the end.

HR’s People Operations Analyst is a behind-the-scenes problem solver who helps improve the employee experience at every stage of employment. The role combines technology, process improvement, data analysis, and HR expertise to ensure the City of Bend’s employees, managers, and HR professionals have effective tools, clear processes, and consistent support. From managing HR systems and performance reviews to improving recruitment, onboarding, and compliance programs, the People Operations Analyst helps HR operate efficiently so employees can do their best work.

Classification Framework: Human Resources Analyst

The following duties are a sample of major duties performed in the role and not intended to be an exhaustive list.

• Improve and maintain HR systems, tools, and processes including serving as the City’s NEOGOV administrator.
• Lead projects that make HR services more accessible, efficient, and effective.
• Analyze workforce data and provide reports, recommendations, and actionable insights.
• Support recruitment, onboarding, performance management, and employee experience initiatives.
• Collaborate with Department HR Managers to train and advise managers and employees on HR programs and best practices.
• Ensure HR processes are consistent, compliant, and aligned across the organization.
• Conduct classification, compensation, and organizational analyses.
• Collaborate with departments across the City to build trust, solve problems, and improve HR services.

The ideal candidate is a collaborative and detail-oriented HR professional who combines strong technical aptitude with a passion for people, processes, and continuous improvement. They excel at managing HR systems, analyzing data, coordinating collaborative projects, and building effective partnerships across the organization. They are adaptable, customer-focused, and committed to creating consistent, efficient, and employee-centered HR programs that provide equitable outcomes, support the employee experience, and promote the organization as an employer of choice.

Working Knowledge:

• Human Resources principles, practices, and programs, including recruitment, onboarding, performance management, classification and compensation.
• Human Resources Information Systems (HRIS), applicant tracking systems, performance management platforms, and other HR technologies used to support employee lifecycle processes.
• Data collection, analysis, reporting, and interpretation techniques used to identify trends, support decision-making, and evaluate program effectiveness.
• Project management principles and methods, including planning, implementation, process improvement, change management, and stakeholder engagement.
• Business process analysis and continuous improvement methodologies used to improve efficiency, effectiveness, and service delivery.
• Federal and state employment laws, regulations, and compliance requirements applicable to public sector human resources functions.

Skills in:

• Analyzing complex quantitative and qualitative workforce data and translating findings into actionable recommendations
• Managing and optimizing HR systems, databases, workflows, and technology solutions.
• Planning, coordinating, and leading projects involving multiple stakeholders and competing priorities.
• Identifying process improvement opportunities and implementing practical, effective solutions.
• Ability to work independently with minimal direction, while also working as part of a team and collaborating with others.
• Manage a high volume of tasks at one time, including organizing and prioritizing own work and the work of others.
• Demonstrate a high attention to detail.
• Effectively communicate with others verbally and in writing, including by phone, e‑mail, or in person.
• Ability to maintain strict confidentiality in all human resources matters.
• Skill in oral presentation and written communications and ability to utilize broad technology applications in documents processing, spreadsheets, data bases, power point presentations and publishing software applications.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information about your education, relevant paid and unpaid work experience, and applicable licenses and certifications.

Minimum Qualifications:

• Bachelor’s degree (B.A/B.S) from four-year college or university or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in the job description.
• 4 to 5 years’ experience in progressively responsible operational human resources roles.

Desired (but not required) Attributes:

• Prior experience in systems administration, recruiting, onboarding, and performance management.
• Prior HR experience in a government setting.
• PHR/SPHR, SHRM CP/SCPE Certification, or other HR Professional Certification.

Working Conditions:

• Work is primarily performed in a professional office environment, with regular use of computers and other standard office equipment.
• Work generally involves extended periods of sitting, standing and working at a computer station.
• Work may occasionally require travel between City facilities or other locations.

Application Deadline:

Applications received by Wednesday, October 28, 12:00 PM (Noon) Pacific Time will be included in an initial review and be considered for interview. Initial interviews will be conducted the week of November 9, 2026.

Application Requirements:

To be considered for this position, applicants must have a complete application and provide responses to both supplemental questions.

Veterans’ Preference:

Applications seeking Veteran’s Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application. For more information click here.

Equity Statement:

The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend’s Organizational Equity Statement is available upon request.

Benefits:

The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

Starting Compensation:

Starting compensation is determined based on a pay equity analysis considering the candidate’s education, applicable work experience, and internal equity. Please include all relevant information on your application.