HR Operations Support Lead

SupportFinity™; Virginia (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

JMark Services, Inc. in McLean, VA seeks an HR Operations Support Lead to oversee federal HR operations, ensure compliance with OPM classifications and federal regulations, and align workforce initiatives with mission objectives on government work.

The role requires deep expertise in federal HR policies and leadership across recruitment, development, performance management, and workforce planning to support mission readiness and organizational success.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 0–15+ years of experience in federal HR operations, workforce planning, or HR compliance.
• Strong knowledge of federal HR policies, OPM classifications, and records retention requirements.

Responsibilities

• Provide overall task management aligning HR operations with mission priorities.
• Lead workforce planning efforts and certify compliance with federal HR standards and regulations.
• Serve as an HR SME on OPM classifications, policies, and federal HR regulations.
• Advise on compliance with records retention requirements, statutory obligations, and communication protocols.
• Ensure HR processes and solutions are designed, validated, and aligned with mission needs.
• Guide and oversee recruitment & hiring, employee development & training, performance management, and workforce planning & retention strategies.
• Apply best practices to enhance HR operations, ensuring efficiency, consistency, and alignment with mission-critical requirements.

Skills

HR leadership

Federal HR policies

OPM classifications

Recruitment

Performance management

Workforce planning

Education

Bachelor’s degree in HR or related field

Job description

Location: McLean, VA, on government worksite

Clearance: TS/SCI w/ Poly

Position Overview

At JMark, people are at the core of mission success. We are seeking HR Operations Support Leads across multiple discipline levels to oversee human resources operations, ensure compliance with federal regulations, and align workforce initiatives with mission objectives. This role requires deep expertise in federal HR policies, OPM titles and classifications, and the ability to provide leadership and guidance across all core HR functions, including recruitment, development, performance management, and workforce planning.

Key Responsibilities

• Provide overall task management, aligning HR operations with organizational and mission priorities.


• Lead workforce planning efforts and certify compliance with federal HR standards and regulations.

HR Expertise & Compliance Oversight

• Serve as an HR Subject Matter Expert (SME) on OPM classifications, policies, and federal HR regulations.


• Advise on compliance with records retention requirements, statutory obligations, and communication protocols.


• Ensure HR processes and solutions are designed, validated, and aligned with mission needs.

Core HR Functions

• Guide and oversee:
  
  
  
  • Recruitment & Hiring
  
  
  • Employee Development & Training
  
  
  • Performance Management
  
  
  • Workforce Planning & Retention Strategies
  
  
  
  

Process Improvement

• Apply best practices to enhance HR operations, ensuring efficiency, consistency, and alignment with mission-critical requirements.

Success Factors

The ideal candidate will be:

• HR-Savvy & Strategic – Expert in federal HR with strong alignment to mission priorities.


• Leadership-Oriented & Mission-Focused – Capable of directing HR activities while driving workforce success.


• Detail-Oriented & Compliant – Ensures adherence to HR regulations, records retention, and classification standards.


• Collaborative & Supportive – Partners effectively with agency teams and cross-functional stakeholders.

Qualifications

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field.


• 0–15+ years of experience in federal HR operations, workforce planning, or HR compliance (multi-discipline levels available).


• Strong knowledge of federal HR policies, OPM classifications, and records retention requirements.


• Demonstrated ability to manage HR teams, programs, or processes.

Preferred

• Experience supporting ODNI, IC, or DoD HR operations.


• HR certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR).

Why Join JMark?

At JMark, our people are our strength. As an HR Operations Support Lead, you will guide HR practices that directly impact workforce readiness and mission success. Your expertise will ensure federal standards are met while supporting the growth and success of mission-critical teams.

Your expertise. Our mission. One standard: excellence.

About the company

JMark Services, Inc.