HR Operations Specialist II

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); Hybrid; USD 37,000 - 52,000; Full time

Job summary

Fred Hutchinson Cancer Center is seeking an HR Operations Specialist II to staff the HR reception desk, assist with Workday HCM transactions, and respond to employee inquiries. The role supports onboarding and forms processing while maintaining confidentiality across HR functions.

The position offers partial campus work with remote flexibility, contributing to a dynamic HR team focused on service excellence and accurate data handling.

Qualifications

• High school diploma or GED required.
• Minimum of two years general office experience or exposure to customer service.
• Basic computer skills including word processing, spreadsheets, and database.

Responsibilities

• Staff the HR reception desk.
• Troubleshoot and support employee transactions in Workday HCM (Tier 1 and II).
• Act as point of contact for employee support requests and triage HR emails.

Skills

Customer service

Communication

Teamwork

Attention to detail

Prioritization

Education

High school diploma

Tools

Workday HCM

Job description

HR Operations Specialist II

Job Details

Job ID: 31658

Type: Regular Full-Time

Location: US-WA-Seattle

Category: Human Resources and Legal

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The HR Operations Specialist works under the supervision of the Sr. Manager, HR Operations. This position is responsible for staffing the HR reception desk, troubleshooting and supporting employee transactions in Workday HCM. Acts as a point of contact employee support requests and assists with assigning and triaging HR email box.

This role will have the opportunity to work partially at our campus and remotely.

Responsibilities

• Support day-to-day end user Tier 1 and II transactions.
• Provide I-9 verification and assist with employee onboarding.
• Staff the HR front desk/reception.
• Support Fred Hutch by responding to employee questions answering questions regarding the policies and procedures of each organization.
• Review incoming forms for accuracy, process, and archive into electronic system.
• Answer multi-line phones.
• Respond to and appropriately direct ad hoc customer requests for forms, data, etc.
• Maintain confidentiality regarding employee and applicant information.
• Perform other duties as assigned or requested.

Qualifications

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• Minimum of two years general office experience or exposure to customer service methodology and practice required
• Basic computer experience including word processing, spreadsheets, and database
• Exceptional customer service skills required
• Must be detail oriented and demonstrate experience managing multiple tasks simultaneously
• Must be able to take initiative with workload and know how to prioritize work
• Must be able to work in a team environment being flexible, positive, approachable, and have strong interpersonal communication skill

PREFERRED QUALIFICATIONS:

• 1 year of previous experience in Human Resources Department
• Knowledge and experience with Workday HCM

The hourly pay range for this position is from $27.01 to $38.45 and pay offered will be based on experience and qualifications.

Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.