HR Operations Specialist — Benefits & Leaves

Abbott; Illinois; On-site; USD 51,000 - 101,000; Full time

Job summary

Abbott Park, IL, is seeking an Associate Specialist, Administration to support HR operations and enhance employee experience. You will work on benefits and leave administration with guidance from experienced specialists and managers, handling smaller projects and owning the customer experience.

You will collaborate with HR Services, Practice Centers, and Finance to resolve escalations, drive process improvements, and ensure compliant program execution while maintaining composure in challenging

Qualifications

• Associate’s degree with 2+ years of relevant experience, or 4+ years without a degree.
• Experience administering benefits and leave programs.
• Proficiency in English (spoken and written).

Responsibilities

• Issue resolution and process improvements within HR programs.
• Collaborate across HR, Practice Centers, and Finance to support program delivery.
• Administer assigned programs with attention to detail and customer focus.
• Ensure compliance and escalate potential risks as needed.

Skills

Benefits administration

Leave programs

English proficiency

Multilingual (Spanish/French)

Education

Associate degree or equivalent

Tools

Zendesk

Workday

Job description

Abbott Park, IL, is seeking an Associate Specialist, Administration to support HR operations and enhance employee experience. You will work on benefits and leave administration with guidance from experienced specialists and managers, handling smaller projects and owning the customer experience.

You will collaborate with HR Services, Practice Centers, and Finance to resolve escalations, drive process improvements, and ensure compliant program execution while maintaining composure in challenging