HR Operations Analyst

The Graduate Center, City University of New York; New York (NY); Hybrid; USD 54,000 - 65,000; Full time

Job summary

The Graduate Center, City University of New York (GC/CUNY) located in New York, invites applications for an HR Coordinator position in the Office of Human Resources. The role focuses on data reporting, HRIS usage (CUNYFirst), and process improvement within a hybrid work environment.

Responsibilities include generating reports, maintaining records, developing SOPs, and supporting communications and project planning. A Bachelor's degree and strong Excel skills are required.

Qualifications

• Bachelor's Degree required.
• Previous experience with data analytics and data management
• Experience with Human Resource Information Systems (HRIS) - specifically CUNYFirst
• Strong Microsoft Office suite skills - particularly Excel
• Previous experience with project management

Responsibilities

• Run queries and generate reports from HRIS and other data sources to support planning.
• Prepare and modify reports incorporating multiple data sources.
• Maintain physical and electronic records in compliance with retention policies.
• Develop and administer surveys and dashboards (e.g., exit interviews, employee satisfaction) using Modern Think, Qualtrics.
• Collaborate with OHR to assess workflows and improve operations; develop and update SOPs.
• Support OHR communications and listservs; provide IT partnership for access control.
• Maintain OHR’s Teams environment and assist with project planning and monitoring.
• Prepare PARs and conduct HRIS audits.
• Perform other duties as assigned.

Skills

Data analytics

Data management

Excel

Project management

Education

Bachelor's Degree

Tools

HRIS - CUNYFirst

Microsoft Office

Job description

The Graduate Center (GC) is the focal point for advanced teaching and research at the City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

The Office of Human Resources (OHR) supports a vibrant, diverse, and inclusive employee community at the Graduate Center and at its affiliated CUNY colleges and professional schools, which include Craig Newmark Graduate School of Journalism, Macaulay Honors College and School of Labor and Urban Studies. Our comprehensive services include employee and labor relations, talent management, professional development, payroll and time and leave, benefits and wellness, compliance with emphasis on quality, effective and sustainable HR solutions.

Reporting to the Executive Director of Human Resources, the HR Operations Analyst duties include but are not limited to:

• Utilize HRIS and/or other data resources to run queries and generate reports for data analysis (e.g. trends, predictors, etc.) to support planning and decision making
• Utilize appropriate applications to prepare and/or modify reports incorporating various data sources; conduct needs assessments for report customization
• Maintain files/records in appropriate formats (e.g. physical, and electronic), and in compliance with record retention policy and/or appropriate rules/regs; establish and maintain records management protocol/system; consult, update and/or modify as needed
• Develop/prepare and administer surveys, dashboards, progress reports (e.g. exit interviews, employee satisfaction, compliance training trackers) via Modern Think, Qualtrics and/or other systems/applications; aggregate and report data; present findings in appropriate formats
• Partner with Office of Human Resources (OHR) personnel to assess workflows, operational gaps and opportunities for improvement; collaborate on projects to improve operations; develop Standard Operations Procedures (SOP), maintain and update SOPs accordingly
• Facilitate the maintenance and use of OHR’s listservs; support access control (e.g. granting and removing permissions); collaborate with appropriate departments (e.g. IT, Communications and Marketing) to continuously improve listservs; support and/or facilitate OHR’s communications
• Provide support in maintaining OHR’s website, electronic display boards; provide technical support to OHR personnel in partnership with IT
• Maintain OHR’s Teams environment to ensure accurate records and optimum functionality, support access control
• Assist with the planning, implementation and monitoring of projects
• Prepare and generate Personnel Action Reports (PARs) to inform appropriate units and/or departments of personnel actions, and to initiate actions; make entries in HRIS and conduct audits in HRIS as needed
• Perform other duties as assigned

All full-time and part-time CUNY staff are expected to work in-person 80% of their work time. This hybrid work schedule is subject to change.

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications:

• Previous experience with data analytics and data management
• Experience with Human Resource Information Systems (HRIS) - specifically CUNYFirst
• Strong Microsoft Office suite skills - particularly Excel
• Previous experience with project management

CUNY TITLE OVERVIEW

Provides information and services to the College community to support the Human Resources function.

• Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting
• Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources
• Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness
• Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries
• Assists HR managers with employee communications of all kinds; may prepare materials, conduct orientation sessions, or update web pages
• Performs related duties as assigned.

Job Title Name: HR Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$54,261-$65,208/year. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position.

CLOSING DATE

October 19, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.