HR New Hire Specialist

Gate Gourmet; New York (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Disability insurance

Employee Assistance Program

Employee Discounts

Free hot healthy meals

Job summary

Gate Gourmet is seeking an onboarding coordinator in New York to serve as the central point of contact for new hires in unit-based kitchens. You will manage orientation, introductions to staff, and the mentoring program, ensuring timely training and smooth integration into daily ops.

The role requires collaboration with HR and Operations, with a schedule that includes 25% off-shift time and non-exempt status.

Qualifications

• Demonstrated strong people skills and ability to communicate across all levels.
• Experience documenting learning and training activities.
• Familiarity with Taleo ATS is a plus.
• PHR certification is desirable.
• Windows Office proficiency for documentation and reporting.

Responsibilities

• Coordinate orientation, introductions and tours for new hires.
• Support mentoring program—assignments, documentation and follow-up.
• Ensure first two weeks of training are completed.
• Coordinate performance reviews and feedback for new hires.
• Collaborate with Operations to support staffing and onboarding.
• Schedule may include 25% off-shift time.
• Perform additional duties as assigned by HR and Unit GM.

Skills

People skills

Cross-level communication

Training documentation

Taleo ATS

PHR certification

Windows Office

Education

High School Diploma

Two-year college degree

Four-year degree

Tools

Windows Office

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Central point of contact for new hires as they transition into the company. This position is responsible for all functions related to the new hire in unit based kitchens(s).

Target Pay Range: $25.00 to $27.00 per hour

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Orientation scheduling, coordination, facilitation and documentation.
• Kitchen/Work Area tours.
• Introduction to Key staff and Management.
• Mentors Program: assignments, documentation and follow-up.
• Ensures first 2-weeks training assignment.
• Coordinates new hire performance review/feedback process.
• New Employee assessment program Lead and documentation.
• Works with Operations management as a team member.
• Works schedule will vary to include 25% off shift.
• Other duties as assigned by HRM, SHRM and Unit GM.

Qualifications

Education

• High School diploma is required.
• Two-year college degree is preferred.
• Four-year degree is a plus.

Work Experience

• Human Resource, Training Organizational Development experience preferred.
• Staffing agency, experience with mass hiring and/or business administrative support will be considered.
• Airline and or commercial kitchen experience a plus
• Working in a Labor/union environment a plus.

Technical Skills

• Strong people skills required.
• Must be able to communicate with all levels from front line to senior management.
• Ability to facilitate learning and document using Windows Office Suite.
• Work with ATS a plus (Taleo).
• PHR certificate is a plus

Language / Communication Skills

• Excellent oral and written communication skills are required.

Job Dimensions

• Geographic Responsibility: Unit
• Type of Employment: Full-time
• Travel %: None
• Exemption Classification: Non-Exempt

Internal Relationships

• Employees at all levels of the unit

External Relationships

• Employment candidates

Work Environment / Requirements of the Job

• This position requires working in an office setting and frequent exposure to heat and cold.
• Frequent walking through the unit are required and long periods of standing, sitting and speaking will be required.

Budget / Revenue Responsibility

• (Local Currency)

Organization Structure

• Direct Line Manager (Title): VP, Ops; Dir, HR; or Sr Mgr, HR
• Dotted Line Manager (Title, if applicable): n/a
• Number of Direct Reports: n/a
• Number of Dotted Line Reports: n/a
• Estimated Total Size of Team: 2

gategroup Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 10/30/2026

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.