HR Inc Consultants Looking for Application Engineer (Non IT Jobs) at Remote

HR Inc Consultants; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is looking for an Application Engineer to join their dynamic team. This role involves providing essential post-sales support for Solid Edge and NX, ensuring customer satisfaction through excellent communication and troubleshooting skills. As part of a collaborative environment, you'll deliver classroom-based product training and support engineering companies with technical queries. If you are a quick learner with a customer-centric attitude and a passion for technical support, this is a fantastic opportunity to make a significant impact in a service-oriented business.

Qualifications

• 1.5 to 2 years in technical support, ideally with CAD-CAM experience.
• Degree qualified in a mechanical or technical subject.

Responsibilities

• Provide post-sales support for Solid Edge and NX.
• Deliver product training and support technical queries.
• Act as an ambassador during customer interactions.

Skills

Solid Edge

NX

Technical Support

Customer Service

Project Management

Communication Skills

Troubleshooting Skills

Education

BSc in Mechanical Engineering

BEng in Mechanical Engineering

Job description

We are hiring for an Application Engineer. The candidate as Application Engineer will be responsible for providing post-sales support for Solid Edge and NX; working within a team providing telephone and remote technical support to engineering companies, so excellent communication and troubleshooting skills and the ability to follow through are essential.

Position: Fulltime

Location: Pune

Salary: Based on Experience

Job Details:
Job Title: Application Engineer
Experience: 1.5 to 2 Years
Vacancies: 1
Job Type: Full-time
Qualification: BSc in a mechanical or technical subject
Notice Period: Immediate (Preference) or Up to 30 days MAX
Mode of Interview: Face to face HR Round

Key Responsibilities/Skills:
Providing post-sales support for Solid Edge and NX; working within a team providing telephone and remote technical support to engineering companies.

Delivering classroom-based product training.

Supporting customers and internal staff with technical queries face to face, by telephone, and via email.

Being an ambassador during all customer interactions and acting as a role model for the behaviors which will develop a truly service-oriented business.

Participation in company projects as and when required.

Carry out any other ad-hoc duties within your capabilities that are relevant to the job and reasonably requested of you by your manager.

Skill Requirements:
Ideally a minimum of 1.5 to 2 years in Tech Support.

Ideally Degree qualified preferably a BEng or BSc in a mechanical or technical subject.

Those with previous Pre-Post Technical experience in CAD-CAM would be preferred.

Quick learner.

Customer centric and going above and beyond attitude.

Customer and Project Management.