HR Generalist - The Grand Hotel

Xanterra Travel Collection; Tusayan (AZ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off and Holidays

Disability Insurance

401k with match

Life and AD&D Insurance

Employee Assistance Program

Wellness Programs

Learning and Development Programs

Exclusive discounts at Grand Canyon/XH

Job summary

The Grand Hotel at the Grand Canyon, part of Xanterra Travel Collection, is hiring a Human Resources Generalist to join the Admin/HR team in Tusayan, Arizona. The role partners with the HR Manager to run daily HR duties, including pay, benefits, leave, HRIS reporting, I‑9 and E‑Verify compliance, onboarding and orientation.

Position is full-time, year-round with a schedule of 40 hours per week (may include weekends, evenings, and holidays) and pay of $23.35 per hour.

Qualifications

• Knowledge of general HR office procedures and best practices.
• Strong analytical and problem‑solving skills.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Ability to maintain confidentiality at all times.
• Good interpersonal skills for professional communication with employees.
• Ability to manage multiple tasks within set timelines.

Responsibilities

• Administer pay, benefits, and leave; run HRIS reports and onboarding processes.
• Handle onboarding and orientation for new employees; support the HR Manager.
• Maintain compliance with federal, state, and local employment laws and regulations.
• Manage inquiries from applicants and employees; escalate sensitive issues.
• Coordinate onboarding journeys and engagement plans for new hires.
• Support disciplinary meetings, investigations, and termination processes.

Skills

HR procedures

Analytical skills

MS Office

Confidentiality

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in HR or related field

Tools

Cloudesuite (HRIS)

iCIMS

Job description

Overview

Live. Work. Explore. as a part of our Administrative/HR team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring a Human Resources Generalistto Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Human Resource Generalist will work with the HR Manager to run the daily functions of the Human Resource department. Tasks include administering pay, benefits, & leave, running reports from HRIS, tracking I-9, E-Verify compliance, onboarding new employees, and orientation training.

The Details:

Position Type: Full-Time, Year-Round

Pay: $23.35/hr

Start: November 2026

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel:

• Low-cost employee housing (dormitory-style) and on‑site employee meals (cafeteria-style)
• Free on‑site laundry facility, free shuttle service, Wi‑Fi, and satellite TV
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• 15% Verizon service/products discount
• Access to hotel fitness center and pool
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment‑related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end‑to‑end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Administers pre‑employment testing and adverse action as necessary.
• Ensure departmental adherence to all prescribed Company, statutory/regulatory policies and procedures.
• Manages monthly newsletter.
• Organizes employee cultural outings.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Knowledge and experience with general Human Resources office procedures and best practices.
• Strong analytical and problem‑solving skills.
• Demonstrated proficiency with Microsoft Office applications (Word, Excel, and Outlook).
• Ability to maintain confidentiality at all times, in all situations.
• Possess good interpersonal skills to ensure intelligent and professional communications with employees.
• Ability to complete multiple tasks/projects within an established and scheduled time frame.

Preferred Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field required or at least one year of human resource experience preferred.
• SHRM-CP a plus.
• Knowledge and experience with Cloudesuite (Company’s HRIS, iCIMS).
• Bi-lingual (English/Spanish) language skills a plus.

Physical Requirements include:

• Must be able to sit for long periods of time.
• Must be able to walk and stand.
• Must be able to bend, kneel, stretch, and reach outward.
• Must be able to lift/carry up to 10 lbs.
• Must have valid US driver's license and good driver record.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.