HR Generalist (Payroll/Benefit Admin)

(ISSA) International Sports Sciences Association; United States; Remote; USD 75,000 - 90,000; Full time

Job summary

Join an innovative and inspiring team at a leading education and certification company in the fitness industry. As an HR Generalist, you'll manage key HR functions, provide exceptional service to our employees, and contribute to a positive workplace culture centered around support and development. Enjoy an exciting remote work environment with a focus on work-life synergy and opportunities for personal growth.

Benefits

Free Certifications

Health & Wellness Reimbursement

3 weeks PTO

Parental Time Off

Medical, Dental, and Vision Insurance

401(k) company match

Remote Work Setup Support

Monthly Team Building Activities

Qualifications

• 5+ years of relevant experience in HR or People Operations.
• Strong payroll and benefits management experience.
• Experience with cloud-based HR platforms preferred.

Responsibilities

• Lead Payroll and Benefits Administration functions.
• Provide backup support for various People Operations tasks.
• Ensure compliance with labor laws and organizational policies.

Skills

Payroll Management

Benefits Administration

Customer Service

Communication Skills

Attention to Detail

Job description

2 days ago Be among the first 25 applicants

100% remote but MUST reside in an ISSA-eligible state: (AZ, FL, GA, ID, IL, IN, MN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI).

About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 300 employees, we have certified nearly 1M trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today!

We are adding an HR Generalist to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into everyday life!

So What's the Job?

The HR Generalist will lead our Payroll, Benefits Administration, and HRIS/data integrity functions and provide backup support as needed for a variety of other areas within the People Operations (POps) team. Additional functions the Generalist may participate in as needed include, but are not limited to, leave management, compliance, file management, and employee relations. This role is crucial for ensuring compliance with state and federal regulations, supporting employee engagement, and fostering a positive workplace culture.

Responsibilities:

• Serve as a key point of contact and escalation point for employee and leader questions about payroll, benefits, and our HRIS. Serves as an expert resource for other People Ops team members on these topics and other POps policies and programs as needed.

Payroll:

• Research and resolve escalated payroll issues
• Process and/or serve as backup processing payroll, manage discrepancies, and oversee benefit changes and PTO balances
• Assist with state payroll tax and unemployment reporting and tracking requirements
• Assist in disseminating sales incentive plans and commissions statements

Benefits Administration:

• Oversee employee benefits administration, including new hire enrollment, 401K enrollment, and health benefits renewals
• Research and resolve escalated benefits issues
• Lead and recommend process improvements for benefits education with employees, including new hires
• Heavy involvement in open enrollment (OE), ensuring proper data updates, file transfers, etc.; may review and disseminate OE communications and education materials
• Participate in benefit contract reviews in partnership with the POps Director and the broker.

HRIS & Data Management:

• Process and/or oversee processing of employee data changes in HRIS, such as promotions, transfers, and terminations; maintain accurate employee data in HRIS
• Research and resolve escalated HRIS issues
• Manage employee files and records, ensuring legal and regulatory compliance
• Utilize HRIS for data management, reporting, and analysis as needed
• Prepare and disseminate employee change letters and other documents to employees

May participate in a variety of other HR related projects as needed, including:

• Policy & Program Maintenance: Create and/or maintain department policies and program documents
• Compliance and Legal: General compliance needs, EEO and other compliance reporting, Compliance training tracking
• Leave Management: Leave Management coordination with third party vendor, Coordination of payroll and leave programs, Existing knowledge of or ability to research state and local leave laws to ensure compliance
• Employee Relations: Triage employee relations and performance concerns, may participate in and/or lead simple investigations as needed

What is ISSA looking for?

• Must have 5 years or more of relevant experience working in a Human Resources/People Operations role; experience at a small to mid-size company preferred
• HR experience must include strong payroll management and benefits administration experience; ideally, with at least some of that experience being employee-facing
• Direct experience working within various cloud-based Core HR platforms; experience with Rippling a plus; HRIS implementation experience preferred
• Understanding of HR best practices, labor laws, compliance regulations, and licensing/filing with state governing bodies
• Knowledge and comfort working in Microsoft Office or G Suite tools
• Excellent customer service and communication skills
• Self-starter, proactive, detail-oriented, with delegation skills, and capable of handling multiple tasks and projects

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? After 90 days, employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Core Team members have 3 weeks of PTO each year...accrued on a bi-weekly basis! And everyone at ISSA gets 8 paid national holidays every year...PLUS 1 floating holiday!

Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid maternity/paternity leave to bond with a new child.

Well-Rounded Support: We are proud to offer Maven, a global platform that provides on-demand care! Maven provides an option for inclusive, comprehensive support for the whole employee and their family journey!

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities: When our people grow…we grow! We offer leadership training, coaching/mentoring opportunities, and cross-functional collaboration on special projects and initiatives. Constant growth and development are inherent in our culture.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Administrative, and Management

• Industries

  Education Administration Programs, Higher Education, and Wellness and Fitness Services

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Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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