HR Generalist — Field Services & People Operations

Industrial Electric Mfg. (IEM); Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Industrial Electric Mfg. (IEM) in Phoenix, AZ is seeking an HR Generalist to deliver comprehensive HR services for Field Services. You will maintain employee records, support onboarding and benefits, ensure compliance, and partner with the HR Business Partner on investigations and performance processes.

Prior multi-site experience and proficiency with ADP/UKG are preferred. This role reports to the Human Resources Manager, Field Services, and offers a competitive salary and benefits package.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• 3+ years of experience in an HR Generalist, HR Coordinator, or similar role.
• Familiarity with HR laws, regulations, and compliance requirements.
• Experience supporting multi-site or field-based operations preferred.
• Highly responsible, reliable, and able to manage confidential information.
• Proficiency in Microsoft Office Suite; experience with HRIS and timekeeping systems (ADP/UKG preferred).

Responsibilities

• Deliver accurate and timely HR services to employees, managers, and other stakeholders in assigned departments.
• Prepare and process routine HR transactions such as new hire forms, onboarding checklists, and employee status changes.
• Serve as a point of contact for employee questions regarding payroll, benefits, and HR policies, escalating complex issues as needed.
• Maintain HR records in HRIS and related systems, ensuring compliance with documentation standards and confidentiality requirements.
• Support the administration of performance management processes by tracking documentation and ensuring timely completion.
• Assist with compliance requirements including safety certifications, MVR checks, training records, and coordination of site badging processes.
• Track and monitor performance reviews, contractor new hire starts, conversion dates, and terminations to ensure accurate reporting and timely follow-up.
• Assist in documenting employee relations matters and coordinate with the HR Business Partner on disciplinary actions and investigations.
• Assist with new hire processes by supporting first-day logistics, completing I-9 verifications, and entering status changes in ADP and UKG for timekeeping.
• Generate reports and track HR metrics to support workforce data analysis.
• Participate in HR projects such as employee engagement initiatives, surveys, or policy updates.

Skills

Attention to Detail

Organization & Time Management

Communication

Confidentiality

Customer Service

Problem Solving

Adaptability

Collaboration

Education

Bachelor’s degree in human resources, Business Administration, or related field

Tools

Microsoft Office Suite

ADP

UKG

Job description

Industrial Electric Mfg. (IEM) in Phoenix, AZ is seeking an HR Generalist to deliver comprehensive HR services for Field Services. You will maintain employee records, support onboarding and benefits, ensure compliance, and partner with the HR Business Partner on investigations and performance processes.

Prior multi-site experience and proficiency with ADP/UKG are preferred. This role reports to the Human Resources Manager, Field Services, and offers a competitive salary and benefits package.