HR Generalist - Contract

Steer; New York (NY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision coverage

3% 401(k)/RRSP contribution

Discretionary annual bonus

Generous paid time off

Job summary

Steer, a consultancy in New York, is seeking an HR Generalist for maternity leave coverage. The HR Generalist will support the North American team with HR operations, employee relations, compliance, and benefits. Responsibilities include onboarding, maintaining employee records, and supporting performance management. Candidates should have 5-7 years of HR experience, preferably in consulting, and knowledge of U.S. and Canadian practices. The position offers a salary range of $55,000 - $65,000 with benefits including 401(k) contributions and flexible work arrangements.

Qualifications

• 5-7 years of HR experience in a professional services or consulting environment.
• Working knowledge of U.S. and/or Canadian employment practices.
• Strong understanding of HR operations and employee lifecycle processes.
• Experience supporting multi-location or remote teams.

Responsibilities

• Support onboarding and offboarding processes across U.S. and Canada.
• Respond to employee inquiries on policies, benefits, and HR processes.
• Ensure compliance with federal, state/provincial, and local laws.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Clear communication

Job description

About Steer

At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel. Steer is an employee‑owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move. Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions.

What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.

About The Role

We are seeking an HR Generalist to support our North American team across the U.S. and Canada for maternity leave coverage. This role plays a critical part in delivering high‑quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience. You will work closely with business leaders and employees to support day‑to‑day HR needs, ensure compliance across jurisdictions, and contribute to building a high‑performing, inclusive culture in a consulting environment.

Employee Lifecycle & HR Operations

• Support onboarding and offboarding processes across U.S. and Canada, ensuring a smooth and compliant experience
• Maintain accurate employee records and HR systems
• Administer employment changes (promotions, transfers, compensation updates)
• Respond to employee inquiries on policies, benefits, and HR processes
• Support employee visa status review, extensions, and process

Employee Relations

• Act as a first point of contact for employee relations matters, escalating more complex issues as needed
• Support investigations, documentation, and resolution of workplace concerns
• Provide guidance to managers on performance management and employee issues

Compliance & Policy

• Ensure compliance with federal, state/provincial, and local employment laws across North America
• Support the implementation and communication of HR policies and procedures
• Assist with audits and documentation (e.g., I‑9 compliance in the U.S., employment standards in Canada)

Benefits & Payroll Support

• Support benefits administration, including enrollments, changes, and employee communications
• Act as a liaison with benefits providers in both the U.S. and Canada
• Partner with payroll to ensure accurate and timely processing

Talent & Performance Support

• Assist with recruitment coordination as needed (interview scheduling, candidate communication)
• Support performance management cycles and processes
• Contribute to employee engagement and culture initiatives

Projects & Continuous Improvement

• Contribute to HR projects (e.g., process improvements, system enhancements, policy updates)
• Identify opportunities to improve efficiency and employee experience
• Support the implementation of HR programs across multiple offices

Qualifications & Experience

• 5‑7 years of HR experience, ideally in a professional services or consulting environment
• Working knowledge of U.S. and/or Canadian employment practices (experience with both preferred)
• Strong understanding of HR operations and employee lifecycle processes
• Experience supporting multi‑location or remote teams

Skills & Competencies

• Strong interpersonal skills with the ability to build trust across all levels
• Sound judgment and ability to handle sensitive and confidential information
• Detail‑oriented with strong organizational skills
• Ability to navigate ambiguity and balance multiple priorities
• Clear and professional communication skills

Benefits

• Work with a collaborative, high‑performing team supporting passionate consultants that are changing transportation systems across North America
• Opportunity to grow your HR career with exposure to cross‑border practices
• Contribute to meaningful work that supports both business performance and employee experience

Benefits That Support You

We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment.

• Excellent medical, dental, and vision coverage
• 3% 401(k)/RRSP contribution
• Discretionary annual bonus
• Generous paid time off including vacation, public holidays, sick time, and volunteering days—up to 44 days (U.S.) and 47 days (Canada) annually
• Group Share Incentive Plan, providing employees with the opportunity to share in the long‑term success of the firm
• Commuter benefits (U.S.)

Salary range for this role is

55,000 - 65,000 USD (or Canadian equivalent). This is an estimated benchmark salary in good faith. All compensation, regardless of location, may be subject to change as skills, abilities, and internal equity are considered. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.

Our Commitment to Fairness & Inclusion

At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed. We are proud to be an equal‑opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully.

Full‑time and Part‑time applications are accepted.