HR Generalist

Pinnacle Fertility, Inc.; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

PTO

Holidays

Retirement plan

Job summary

Pinnacle Fertility, Inc. is seeking an HR Generalist to administer leaves, accommodations, workers’ compensation, and unemployment across multiple states in a healthcare setting. The role partners with employees, leaders, HR Business Partners, and vendors to ensure compliant, timely handling of cases.

The ideal candidate will manage employee relations, documentation, compliance, and HR initiatives while supporting the HRBP team and participating in benefits onboarding and reporting.

Qualifications

• Bachelor’s degree in HR or related field preferred; equivalent experience considered.
• 2–5 years HR experience including leaves, accommodations, workers’ compensation, unemployment.
• Working knowledge of FMLA, ADA, workers’ compensation, unemployment laws.

Responsibilities

• Manage leaves of absence (FMLA, medical, personal) across multiple states.
• Coordinate accommodations and the ADA interactive process.
• Handle workers’ compensation, unemployment, PTO coordination.
• Administer open enrollment and benefits onboarding.
• Maintain accurate, confidential HR case documentation; audit regularly.
• Serve as liaison among employees, leaders, HRBPs, and third-party vendors.
• Respond to routine HR questions and escalate sensitive issues.
• Assist with HR reporting, compliance activities, and policy communication.

Skills

Case management

Organizational skills

Communication

Confidentiality

HRIS

Microsoft Office

Multi-state HR

FMLA/ADA knowledge

Unemployment claims

Workers' compensation

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Case management software

Job description

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com .

About the Role

The HR Generalist supports the organization by administering employee leaves of absence, workplace accommodations, workers' compensation, and unemployment claims across a multi-state healthcare organization. This role partners closely with employees, people leaders, HR Business Partners, third-party administrators, state agencies, and other external partners to ensure cases are managed accurately, timely, consistently, and compassionately. The HR Generalist also provides day-to-day support to the HR Business Partner team with employee relations, documentation, compliance, reporting, and other HR initiatives as needed.

We are seeking a HR Generalistto join our dedicated team at Pinnacle Fertility - Arizona, located in Scottsdale, AZ. This is a full-time, on-site position working Mondays - Fridays from 8:30 AM to 5:00 PM.

Key Responsibilities

• Manage employee leaves of absence, including FMLA, medical, personal, and applicable state and local leave programs; interpret and apply relevant federal, state, and local requirements.
• Manage workplace accommodation requests and support the ADA interactive process, including obtaining documentation, identifying restrictions and functional limitations, and coordinating return-to-work.
• Coordinate leaves with disability benefits, workers' compensation, PTO, and other applicable programs; recognize and appropriately manage overlapping FMLA, ADA, workers' compensation, and state leave requirements.
• Assist in the administration of open enrollment and benefits onboarding, including carrier communication and life event processing; facilitate weekly new hire and benefits orientation.
• Manage the reporting, filing, tracking, and administration of workplace injuries, workers' compensation claims, and occupational exposure incidents, including OSHA recordkeeping and required reporting.
• Manage unemployment claims and state agency requests; coordinate hearings and documentation; maintain records related to claims, determinations, appeals, and agency correspondence.
• Serve as a primary liaison among employees, leaders, HR Business Partners, third-party administrators, and claims administrators throughout leave, accommodation, workers' compensation and unemployment processes.
• Maintain accurate, timely, and confidential case documentation and conduct periodic audits for compliance; monitor claims through resolution and identify trends and opportunities for process improvement.
• Respond to routine employee and manager HR questions; escalate complex or sensitive matters appropriately.
• Support HR reporting, audits, compliance activities, policy communication, employee lifecycle processes, and HR projects and initiatives as needed.
• Assist with manager and employee education related to leaves, accommodations, workers' compensation, unemployment, and HR policies and practices.
• Support HR projects, process improvements, and organizational initiatives as needed.

Position Requirements

• Education & Experience:
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent relevant experience may be considered.
  • 2–5 years of HR experience, including experience with leaves, accommodations, workers’ compensation, unemployment, or related HR programs.
  • Working knowledge of FMLA, ADA, workers’ compensation, unemployment, and applicable employment laws.
  • Multi-state HR experience strongly preferred; healthcare or multi-site experience preferred.
  • Experience working with third-party administrators, claims carriers, and state agencies preferred.
  • SHRM-CP, PHR, or similar certification preferred.
• Skills:
  • Strong case-management, organizational, and follow-through skills.
  • Excellent attention to detail and ability to manage multiple priorities and deadlines.
  • Strong written and verbal communication skills with the ability to navigate sensitive conversations professionally and compassionately.
  • Sound judgment and ability to maintain confidentiality.
  • Working knowledge of leave, accommodation, workers’ compensation, and unemployment processes.
  • Strong critical-thinking, research, and problem-solving skills.
  • Ability to work independently while building effective partnerships with employees, leaders, HR Business Partners, vendors, and external stakeholders.
  • Ability to thrive in a fast-paced, evolving, multi-state environment.
  • Proficiency with HRIS, case-management systems, and Microsoft Office.

Compensation

• Annual Salary: Final offers based on experience, skills, and qualifications.
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.