HR Generalist

LUMA Energy; San Juan (PR); On-site; USD 60,000 - 90,000; Full time

Job summary

LUMA Energy seeks an HR Generalist specializing in employee relations to support HR operations, analytics, and compliance in Puerto Rico. You will handle confidential cases, guide employees and leaders, and help drive positive, productive workplace initiatives.

This role requires a Bachelor’s in HR or related field, 4+ years HR experience, bilingual English/Spanish, and proficiency with HRIS and Microsoft Office. Travel about 30% and compliance with labor laws are key.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Three (3) years of experience as HR Generalist, Employee Relations or related role; at least four (4) years in HR.
• Exposure to HRIS systems and tools.
• Knowledge of Labor Relations and/or experience with supporting Unionized employees a plus. (not required)
• Fully bilingual (English & Spanish); Microsoft Office proficiency.

Responsibilities

• Manages employee relations cases with confidentiality by addressing concerns and investigations.
• Supports Benefits, Talent, Engagement, and Training initiatives to align with goals.
• Drives process improvements across HR operations to boost efficiency.
• Acts as HR liaison for the business unit supporting HR processes and solutions.
• Maintains HR data, tracks attendance, and generates reports for decision-making.
• Collaborates with cross-functional teams to optimize workflows and outcomes.
• Ensures compliance with policies and labor laws in all activities.
• Participates in storm restoration tasks and drills for service reliability.
• Performs additional tasks aligned with role expectations.

Skills

HR processes

Analytical thinking

Communication

Confidentiality

Multitasking

Collaboration

Bilingual (English/Spanish)

MS Office

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Job description

Job Summary:

Manages employee relations by addressing concerns and providing guidance to employees and leaders while supporting HR operations with a focus on employee experience, administration, and HR analytics to ensure smooth execution of HR processes to foster a positive, productive workplace and maintain compliance with organizational policies and labor regulations.

Job Description:

• Manages employee relations cases with strict confidentiality by addressing concerns, conducting investigations and providing guidance to maintain a positive work environment and ensure compliance with labor laws.
• Provides support for needs related to Benefits, Talent, Engagement, and Training across various processes and initiatives as required to ensure alignment with strategic goals and enhance employee experience and satisfaction.
• Drives and oversees the implementation of process improvement strategies, ensuring alignment with organizational objectives and compliance with established policies to enhance efficiency and effectiveness across HR operations.
• Serve as an HR liaison for the assigned business unit by providing guidance to employees and leaders on HR processes to support the development and implementation of effective solutions that drive compliance and enhance organizational performance.
• Maintains and analyzes HR metrics and systems by updating employee data, tracking attendance, and generating reports identifying potential risks and improvements opportunities and ensuring data accuracy that can support informed decision-making.
• Collaborates with cross-functional teams as needed to support process improvement initiatives to ensure alignment with organizational objectives and contribute to the development of efficient, streamlined workflows that enhance overall business performance.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Additional Job Description:

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience

• Three (3) years of experience as HR Generalist, Employee Relations or related role preferred. At least four (4) years’ experience in HR
• Exposure to HRIS systems and tools.
• Knowledge of Labor Relations and/or experience with supporting Unionized employees a plus. (not required)

Competencies (Skills)

• Strong knowledge of HR processes and best practices.
• Analytical and problem-solving skills.
• Strong interpersonal and communication abilities.
• High level of confidentiality and integrity.
• Ability to manage multiple priorities and work independently.
• Collaboration and relationship-building skills.
• Fully Bilingual (English & Spanish)
• Microsoft proficient (Word, Excell & PP)

Licenses/Certifications

• Driver’s License Category 3

Travel Requirements

• 30%

Physical Demands:

• Stationary Position: Constantly
• Pushing/ Pulling/ Reaching: Seldom
• Kneel: Seldom
• Grab: Seldom
• Bend: Seldom
• Lift/Carry over: 0 - 15 pounds

Working Conditions:

• Wet or humid: Never
• Working near or on moving mechanical parts: Never
• Working near or on heavy machinery: Never
• Working in high places: Never
• Exposed to fumes or airborne particles: Never
• Frequency of working in outdoor weather conditions: Never
• Work with electricity: Never
• Loud noise conditions: Never

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.