HR Generalist

Inframark; Norcross, Northern (GA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Inframark is seeking an HR Generalist to support employees and leaders across multiple locations. You will handle employee relations, performance management, onboarding, training, and HR investigations while ensuring confidentiality and policy compliance.

The role requires a Bachelor's degree in HR or a related field and 5–7 years of progressive HR experience. Strong knowledge of employment laws, HRIS, and MS Office is expected. This is a full-time, on-site position based in Norcross, GA.

Qualifications

• Knowledge of employment laws and HR best practices required.
• Experience advising managers on performance management and development.
• Experience conducting employee relations and workplace investigations.
• Experience supporting multiple locations and business units.

Responsibilities

• Serve as a trusted HR resource for employees and leaders.
• Address employee relations concerns and performance management.
• Interpret policies and support talent initiatives and org effectiveness.
• Maintain accurate employee records across HRIS and systems.
• Assist with onboarding, training, audits, and compliance initiatives.
• Partner with HR leadership to implement programs and annual processes.
• Conduct investigations, document findings, and maintain confidentiality.
• Support compensation planning and annual performance reviews.

Skills

Employment laws

Employee relations

Workplace investigations

HR processes

Interpersonal skills

Communication (verbal & written)

Confidentiality & ethics

HRIS systems

Microsoft Office Suite

Education

Bachelor's degree in HR/Business or related field

Job description

Join Inframark: Pioneering Automation and Intelligence

Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark.

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

The HR Generalist serves as a trusted resource for employees and leaders, providing guidance and support on a wide range of human resources matters. This role partners with HR leadership to address employee relations concerns, performance management, policy interpretation, talent initiatives, and organizational effectiveness. The HR Generalist ensures consistent application of HR practices while promoting a positive employee experience and supporting business objectives.

RESPONSIBILITIES

• Support employee and manager inquiries regarding HR policies, procedures, and employment practices
• Provide guidance and coaching to leaders on employee relations matters, including performance management, attendance concerns, workplace conduct, and conflict resolution
• Conduct workplace investigations related to employee complaints, policy violations, and other employment-related concerns. Document investigations, findings, and recommendations while maintaining confidentiality
• Support leaders through performance improvement plans and disciplinary actions
• Monitor performance management activities to ensure consistency and compliance
• Assist with onboarding and orientation processes to ensure a positive employee experience
• Support employee development and training programs
• Maintain accurate employee records and documentation through data entry across HR systems
• Support audits, reporting, and compliance initiatives
• Build effective relationships with leaders and employees across assigned business units
• Support employee engagement programs and culture-building activities
• Participate in HR initiatives and special projects related to employee experience, talent management, organizational development, and process improvement
• Assist with implementation of HR programs and systems
• Serve as liaison between HR and business owners for the execution of annual HR processes such as performance reviews, and compensation planning
• Performs audits of data to ensure that all information is correct in the systems

EDUCATION and EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred or equivalent experience
• 5-7 years of progressive Human Resources experience
• Experience conducting employee relations and workplace investigations
• Experience advising managers on performance management and employee development
• Experience supporting multiple business units or locations required

KNOWLEDGE, SKILLS, and ABILITIES

• Strong knowledge of employment laws and HR best practices
• Excellent employee relations and conflict resolution skills
• Ability to conduct thorough and objective workplace investigations
• Knowledge of HR processesStrong interpersonal, coaching, and influencing skills
• Ability to build credibility and trust with employees and leaders
• Excellent verbal and written communication skills with strong attention to detail
• Strong organizational and problem-solving abilities
• Proficiency with HRIS systems and Microsoft Office Suite
• Ability to handle confidential information with discretion

PHYSICAL DEMANDS

• Ability to sit, stand, and work at a computer for extended periods
• Occasional travel may be required 10% or less
• Ability to attend meetings and training sessions at various company locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.