HR Generalist

HILLCREST COUNTRY CLUB; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hillcrest-Country-Club in Los Angeles is seeking an HR Generalist to administer and coordinate HR programs for our luxury hospitality team. You will handle recruitment and onboarding, personnel records, performance reviews, training, leave administration, workers’ compensation coordination, safety, and employee engagement.

Bilingual English/Spanish translation and interpretation are essential. The ideal candidate has a bachelor’s degree (HR certifications a plus) and at least five years of HR

Qualifications

• Bachelor’s degree preferred; advanced HR certifications are a plus.
• Experience in hospitality/private club HR is preferred.
• Bilingual English/Spanish; ability to translate documents and interpret meetings.

Responsibilities

• Administer recruitment and onboarding processes.
• Maintain personnel records and ensure compliance.
• Coordinate performance reviews and training programs.
• Oversee leave administration and workers’ compensation coordination.
• Support employee relations, investigations, corrective actions, and separations.
• Back up payroll processing as needed.
• Promote employee engagement and safety programs.

Skills

Bilingual English/Spanish

Strong communication

Organizational skills

Interpersonal skills

Discretion

Customer service

Detail-oriented

Education

Bachelor’s degree

HR certification

Master’s degree

HR Management certificate

Tools

Adobe Acrobat

Microsoft Office

Job description

Under the direction of the HR Director, the Human Resources Generalist will administer and coordinate HR programs that support the Club’s employees and operations, including recruitment and onboarding, personnel records, performance reviews, training, leave administration, workers’ compensation coordination, safety, and employee engagement. This position will support employee relations, investigations, corrective action, and separations, and serve as a backup for payroll processing. Bilingual in English and Spanish, the Generalist will provide written translation and in-person interpretation to promote clear and effective employee communication. The ideal candidate will demonstrate sound judgment, discretion, strong organizational and interpersonal skills, and the ability to manage competing priorities while supporting consistent and compliant HR practices.Some college with completed bachelor’s degree preferred. Specialized education, such as a certificate in Human Resources Management, a master’s degree, or professional HR certification, is a plus.A minimum of five years of human resources experience as an HR Administrator or Generalist, including supervisory experience. Experience in a luxury hospitality or private club environment is preferred.Bilingual English and Spanish, able to provide simultaneous in person translation for meetings and presentations, plus strong written translation skills able to translate legally significant documentsEnthusiasm and a passion for the hospitality and service industry, with a 5-star attitude, a service-first mindset and warm-friendly personalityAn organized and detail-oriented professional, able to effectively organize paper and electronic files as well as storage for physical objectsExcellent verbal and written communication skills, including clear and professional writing and editing; able to listen, speak clearly and persuasively and seek clarification in both comfortable and stressful situationsStrong computer skills with intermediate to advanced knowledge of Adobe Acrobat and all Microsoft Office applications, plus the ability to learn new software systems as requiredAble to react well under pressure, work with tight deadlines, comfortable with frequent interruptionsA passion for training and developing, coaching, and counseling staff; able to supervise, motivate and inspire others to work to their maximum potentialA customer service expert, able to treat members, co-workers and vendors with respect and consideration regardless of the situation, their status or positionExceptional personal presentationPunctual and reliable, available to work weekends, evenings and holidays as neededCPR certified a plusAble to lift up to 20lbs