HR Generalist

KARM Stores; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

KARM Stores is seeking a Team Services Associate to support daily HR operations, maintain employee records, and assist with onboarding and payroll. The role emphasizes a Christ-centered, people-focused culture and service excellence across our stores.

You will partner with store leaders to support recruitment, employee development, and HR projects while handling confidential information with integrity and professionalism.

Qualifications

• Two to three years of experience in human resources, HR administration, employee services, or a related field.
• Working knowledge of employment practices, payroll, benefits administration, and HR systems.
• HR certification (SHRM-CP or PHR) preferred.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Coordinate onboarding, employee documentation, personnel records, and HR system updates to ensure accurate and timely processing.
• Respond to team member and leader questions regarding HR policies, procedures, benefits, and employment processes.
• Assist with payroll and benefits administration, employment changes, and other routine HR transactions.
• Identify processing issues and recommend improvements to increase accuracy, efficiency, and service delivery.
• Build positive relationships with team members and leaders by providing responsive, professional, and compassionate HR support.

Skills

Organizational skills

Interpersonal skills

Discretion

Problem solving

Relationship building

Attention to detail

Education

Associate's degree in HR or related field

Bachelor's degree in HR, Business Administration or related field

Tools

Paycom

Google applications

Job description

SummaryThe Team Services Associate supports the daily operations of the Team Services department byadministering core human resources processes, maintaining accurate employee records, supportingcompliance, and providing responsive service to team members and leaders. This role assists withonboarding, employee relations, HR systems, and departmental initiatives while promoting aChrist-centered, people-focused culture and supporting operational excellence across KARM Stores.Essential FunctionsHuman Resources Operations & Team Member Support Coordinate onboarding, employee documentation, personnel records, and HR system updates toensure accurate and timely processing. Respond to team member and leader questions regarding HR policies, procedures, benefits, andemployment processes. Assist with payroll and benefits administration, employment changes, and other routine HRtransactions. Identify processing issues and recommend improvements to increase accuracy, efficiency, andservice delivery.Team Member Relations & Organizational Support Build positive relationships with team members and leaders by providing responsive,professional, and compassionate HR support. Assist with employee relations matters, investigations, corrective action documentation, conflictresolution, and other sensitive personnel matters as directed. Partner with leaders and Team Services colleagues to support recruitment, onboarding, teammember development, and workforce needs. Model servant leadership, integrity, accountability, and professionalism while supporting KARMStores' Christ-centered culture.Compliance & HR Administration Support compliance with federal and state employment laws, organizational policies, safetyrequirements, and established HR procedures. Maintain accurate employee records, HR systems, reports, and personnel documentation whileprotecting confidential information. Assist with employment documentation, audits, reporting, and compliance-related activities. Recognize and escalate sensitive issues, potential compliance concerns, and matters requiringadditional review or leadership guidance.Success Factors: Good Judgment • Operational Excellence • Achieves ResultsContinuous Improvement & Departmental Collaboration Assist with HR projects, departmental initiatives, training coordination, and processimprovements. Review HR information and operational data to identify discrepancies, trends, and opportunitiesfor improvement. Collaborate with Team Services colleagues and organizational leaders to support consistent HRpractices and effective service delivery. Participate in professional and spiritual development opportunities and perform other duties asassigned to support organizational priorities.Qualifications Associate's or bachelor's degree in Human Resources, Business Administration, OrganizationalLeadership, or a related field preferred. Two to three years of experience in human resources, HR administration, employee services, or arelated field required. Working knowledge of employment practices, employee relations, payroll, benefitsadministration, and HR systems preferred. Experience with Paycom and Google applications preferred. HR certification (SHRM-CP or PHR) preferred. Valid driver's license with an acceptable driving record.Knowledge, Skills & Abilities Strong organizational skills and attention to detail. Excellent interpersonal, written, and verbal communication skills. Ability to handle confidential information with discretion and exercise sound judgment. Ability to manage multiple priorities, meet deadlines, and maintain accurate records. Strong problem-solving skills and willingness to identify and escalate issues appropriately. Ability to build collaborative relationships across all levels of the organization. Commitment to servant leadership, continuous improvement, professionalism, and the missionand values of KARM Stores.Physical Requirements Ability to travel occasionally to store locations, meetings, and training events. Ability to stand, walk, and move throughout office and retail environments. Ability to occasionally lift and carry up to 25 pounds. Ability to operate computers and standard office technology for extended periods.Work Schedule and Required HoursFull time, Monday through Friday, occasional evenings may be required based on business needs.