HR Generalist

Flightstar Aircraft Services, LLC, an MRO Holdings Company; Jacksonville (FL); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Flightstar Aircraft Services, LLC, an MRO Holdings Company, is seeking an HR Generalist to advise managers on workplace concerns and HR matters, conduct investigations, and support performance management, engagement, and compliance initiatives. The role operates in an office environment inside an aircraft hangar, with occasional movement within the workspace.

You will back up benefits administration, assist with leave management, recruitment, onboarding, and HRIS administration, collaborating

Formación

• 3–5 years HR experience with emphasis on employee relations and investigations
• Knowledge of employment laws and HR best practices
• Strong coaching, conflict resolution, and communication skills
• Ability to handle sensitive situations with professionalism
• English required; Spanish a plus
• US Citizenship or Green Card holder

Responsabilidades

• Advise managers on workplace concerns and HR matters
• Conduct fair investigations into employee complaints
• Partner with leadership on outcomes and performance actions
• Manage performance management processes and PIPs
• Support employee engagement surveys and communications
• Assist with recruitment, onboarding, compliance, and HRIS
• Ensure confidentiality and compliant handling of sensitive information

Conocimientos

Employee relations

Investigations

Performance management

Coaching

Conflict resolution

Communication

Teamwork

Educación

Bachelor’s degree in HR, Business, or related field

Herramientas

UKG

Excel

Descripción del empleo

• Serve as a trusted advisor to employees and managers on workplace concerns and HR matters
• Conduct fair, thorough, and timely investigations into employee complaints (e.g., misconduct, harassment, policy violations)
• Provide recommendations and partner with leadership on appropriate outcomes
• Promote a respectful, inclusive, and compliant work environment

Support employees and managers across a variety of HR functions and serve as a key backup for benefits administration, while also assisting with leave management, workplace investigations, recruitment, onboarding, compliance, and HRIS administration.

Performance Management

• Partner with leaders to manage and improve employee performance
• Coach managers on performance conversations, feedback, and accountability
• Support the development of performance improvement plans (PIPs) and corrective actions
• Ensure consistency and fairness in performance practices
• Assist with performance review cycles and goal-setting processes

Employee Engagement

• Support engagement surveys and action planning
• Analyze feedback and recommend solutions to improve employee experience
• Assist with recognition programs and internal communications
• Partner with leaders to strengthen morale and retention

HR Compliance & Support

• Interpret and apply HR policies and employment laws (ADA, FMLA, EEOC, etc.)
• Maintain confidentiality while handling sensitive employee information
• Support onboarding, offboarding, and broader HR initiatives

What You Bring

• 3–5 years of HR experience, with strong emphasis on employee relations, investigations, and performance management
• Solid knowledge of employment laws and HR best practices
• Strong coaching, conflict resolution, and communication skills
• Ability to navigate sensitive situations with professionalism and sound judgment
• Strong team orientation and collaboration skills
• Advanced level utilization of Excel and other HR systems
• English required and Spanish a plus.
• Must be a U.S. Citizen or Green Card holder.
• Experience with UKG required.

Nice to Have:

• Bachelor’s degree in HR, Business, or related field
• Work experience in the aviation/MRO industry

Why Join Us

• Opportunity to make a meaningful impact on culture and employee experience
• Collaborative and values-driven HR team
• Growth and development opportunities

This role operates in an office environment inside of an airplane hangar. The position may require occasional movement within the workplace, use of standard office equipment, and communication with employees and leaders.

We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration without regard to legally protected characteristics.

If you need an accommodation during the application or interview process, please contact Human Resources.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.