HR Generalist

HMSHost International; Boston (MA); Presencial; USD 65.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Health, dental and vision insurance

Paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company 1%

Life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program

Resumo da vaga

HMSHost International in Boston is seeking an HR Generalist to manage daily People & Culture operations, support employee relations, and administer benefits and leave.

The role requires 3–5 years HR experience, strong communication skills, proficiency with HRIS and Microsoft Office, and the ability to lead initiatives with cross-functional teams in a fast-paced hospitality environment. This on-site position offers competitive benefits and growth opportunities.

Qualificações

• Over 3 years combined education and professional experience.
• 1 year of leadership experience managing a team.
• 3–5 years HR experience, hospitality or related industry preferred.
• Bachelor's degree may count toward part of the five-year requirement.
• SHRM-SCP or HRCI-SPHR certification strongly preferred.

Responsabilidades

• Ensure daily HR processes comply with laws, policies, and agreements.
• Advise Operations leadership on policies, engagement, retention, training, and performance.
• Deploy People & Culture initiatives locally and mentor on-site team members.
• Recruit, interview and hire qualified applicants; collaborate with management.
• Maintain HR records and handle confidential investigations and compliance.

Conhecimentos

Customer service

Communication skills

Leadership experience

Adaptability

Team collaboration

Formação

Bachelor's degree in HR or related field

Ferramentas

Microsoft Office

HRIS

Descrição da vaga

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose:

TheHR Generalistruns the daily functions of the assigned People & Culture department including managing employee relations, hiring and interviewing staff, enforcing company policies, and administering pay, benefits, and leave.

Essential Functions:

• Ensures daily HR processes and activities are performed in compliance with state and federal law, company policies and procedures, and Collective Bargaining Agreements where applicable
• Develops and maintains a position as a trusted advisor to the Operations leader and management; advises on company policies, engagement, retention, training, and performance management issues as they arise
• Communicates and deploys corporate People & Culture initiatives locally; acts as a mentor and primary resource to Operations team members and People and Culture professionals on site
• Ensures that all federal, state, local laws, collective bargaining agreements, and corporate HR related compliance matters are proactively managed, including ADA, EEO, Affi ... FMLA, Fair Treatment, Customer Fair Treatment, and FAA
• Manages the implementation of new policies and procedures related to new federal, state, and local employment laws in partnership with the Legal department
• Coordinates and manages the administration and confidential investigation of workers' compensation, unemployment, affirmative action, EEO, sexual harassment, fair treatment, customer fair treatment, FAA, and all other team member relations issues
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with management to understand skills and competencies required
• Performs general administrative functions such as team member file maintenance, preparation of legal compliance logs, and HRIS systems data entry and maintenance
• Supports Field Operations with confidential investigations and provides guidance as needed to bring closure to open matters; partners with Internal Audit to ensure investigation and closure of People and Culture exceptions from the annual Ethical Conduct Certification
• Oversees the Work Opportunity Tax Credit program, unemployment claims process, and administration of employment verifications
• Partners with the Learning and Development team on training related to the prevention of harassment, discrimination, and retaliation; ensures all training requirements expected of team members are met
• Manages the company's Open-Line Hotline, Fair Treatment, unsolicited calls, and letters; ensures that each complaint is resolved fairly according to federal and state employment law guidelines as well as Company policy

Reporting Relationship:

The HR Generalist reports to the HR Business Partner

Minimum Qualifications, Knowledge, Skills, and Work Environment

• The combination of educational and professional experience must exceed 3 years:
• In a leadership role: Requires 1 year of experience leading a team of professionals executing Human Resources strategy and maintaining team member relationships.
• In a technical role: Requires 3-5 years of Human Resources experience:
• A bachelor's degree in a program related to the functional area can count for two of the five-year requirement
• In the industry: 1-2 years of Hospitality, Food, Beverage, and/or Retail experience preferred
• Specialized Training:
• SHRM-SCP or HRCI-SPHR certification strongly preferred
• Experience in various areas of Human Resources, including recruiting, employee relations, labor relations, training and development, benefits, and compensation
• Training that leads to an in-depth understanding of HR policies and practices
• Training that leads to in-depth knowledge of relevant state and federal employment regulations and statutes
• Specialized Skillset/Competencies/Traits:
• Excellent customer service skills
• Has the ability to read and comprehend correspondence, policies, and legal documents and translate concisely so team members can easily understand
• Ability to build collaborative partnerships and work cross-functionally
• Proficient in Microsoft Office; has expertise in preparing documents, spreadsheets, and presentations
• Proficiency with HRIS and business software/systems; has the ability quickly learn new systems
• Requires flexibility and adaptability to manage multiple projects and manage local and/or remote direct reports, while maintaining focus on critical HR processes
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals.
• Business acumen and mindset required to understand the long-term implications of People and Culture decisions and to advance organizational goals
• Location/Travel:
  • Requires on-site attendance to assigned location(s) five days per week
  • May require up to 50% travel

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

Source: HMSHost