HR Employee Service Coordinator

TSMC - Taiwan Semiconductor Manufacturing Company Limited; Phoenix (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plans

401(k) Retirement Savings Plan

Paid Time-Off

Job summary

TSMC Arizona, located in Phoenix, seeks an HR Employee Service Coordinator to oversee day-to-day onsite facility operations and vendor management, ensuring a smooth employee experience. You will coordinate schedules for classes and events, process invoices, and support broader team projects with reliability and a service-first mindset.

The role requires strong Excel/PowerPoint skills, excellent communication, and the ability to multitask in a fast-paced manufacturing environment.

Qualifications

• Education: High School Diploma required; Associate’s or Bachelor’s degree preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (advanced skills in Excel and PowerPoint).
• Experience with invoice processing and financial tracking systems.
• Interpersonal Skills: Excellent verbal and written communication; ability to work with vendors and employees.
• Computer Proficiency: Comfortable learning new internal software and admin tools.
• Organization: Strong multitasking and event coordination abilities.
• Teamwork & Listening: Collaborative approach across departments.
• Physical Requirements: Ability to lift and carry up to 25 lbs as needed.

Responsibilities

• Oversee day-to-day onsite facility operations and manage logistics for a seamless employee experience.
• Coordinate schedules for classes, training, wellness programs, and events.
• Handle invoice processing and financial tracking tasks; provide operational backup to the team.
• Manage access control and security for facilities; support vendor relationships and maintenance.
• Plan, promote, and coordinate employee recognition, perks programs, and events.
• Plan and coordinate mailroom backup, training room setups, and wellness spaces.

Skills

Verbal & written communication

Organizational skills

Teamwork

Multitasking

Education

High School Diploma

Associate degree preferred

Bachelor’s degree preferred

Tools

Excel

PowerPoint

Microsoft Office Suite

Job description

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A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate it’s leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a HR Employee Service Coordinator, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.

• The Employee Service Coordinator is responsible for overseeing day-to-day onsite facility operations and managing logistics to ensure a seamless experience for our employees. This role plays a key part in coordinating schedules for classes, training, wellness programs, and events. Additionally, the Coordinator will handle administrative tasks such as invoice processing, while providing critical operational backup and project support to the wider team.

Responsibilities

• Facilities Operations
  • Access Control: Manage facility access control and ensure strict security compliance for assigned facilities.
  • Event Support: Assist with and support employee engagement events hosted at or related to assigned facilities.
  • Vendor Management: Serve as the primary point of contact for maintenance vendors to ensure all equipment and facilities are kept in peak condition.
• Onsite Logistics: Manage end-to-end logistics for onsite vendor services, deliveries, and operational setups.
• Employee Recognition & Perk Programs
  • Service Awards: Administer the milestone service award program, manage recipient data, and oversee vendor performance to ensure high-quality and timely delivery of awards.
  • Employee Perks: Proactively identify and partner with external vendors to secure exclusive corporate discounts; maintain and regularly update the internal employee perks directory.
• Operational Support & Backup
  • Mailroom Backup: Act as the primary backup for the Mailroom Clerk, managing incoming/outgoing mail and package logistics during their absence.
  • Event Coordination: Plan, promote, and host activities and events to encourage employee wellness; coordinate schedules for training rooms, classes, and wellness spaces.
  • Project & Admin Support: Provide administrative and project support for departmental and operational initiatives.

Minimum Qualifications/Requirements

• Education:
• High School Diploma required; Associate’s or Bachelor’s degree preferred.
• Technical Skills:
• Proficiency in Microsoft Office Suite (advanced skills in Excel and PowerPoint).
• Experience with invoice processing and financial tracking systems.
• Interpersonal Skills:
• Communication: Excellent verbal and written communication skills for vendor and employee relations.
• Computer Proficiency: Comfortable learning new internal software and administrative tools.
• Organization: Strong ability to multitask, manage schedules, and coordinate events.
• Teamwork & Listening: Active listener who works collaboratively with various departments.
• Physical Requirements:
• Ability to lift and carry up to 25 lbs (at least) to assist with event setups, promotional materials, and facility arrangements.
• Training:
• N/A

Shift expectations verbiage (Choose appropriate option below)

• Standard work hours: Monday through Friday , 9:00 AM – 6:00 PM.

Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact [e-mail].

Candidates must be willing and able to work on-site at our Phoenix Arizona facility.

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company thrives. TSMC offers a comprehensive and competitive benefits program that includes:

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location

5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC Arizona maintains the right to change or assign other duties to this position

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

All offers of employment are contingent upon the successful completion of TSMC Arizona’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, educational background and a comprehensive background check, where permitted by local regulations.