HR Director

Catholic Charities of the Diocese of Fall River; Fall River (MA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

Professional development opportunities

Mission-driven workplace

Impactful work

Job summary

Catholic Charities of the Diocese of Fall River seeks a skilled Human Resources Director to lead the HR Department and align people practices with our mission. Based in Fall River, this senior role drives talent acquisition, employee relations, training, policy compliance, and compensation strategies for our 130+ staff serving the community.

Join a faith‑based organization committed to dignity, service, and professional development across Bristol and Barnstable counties.

Qualifications

• Bachelor’s degree in Human Resources or related field required; Master’s degree preferred.
• SHRM Certification required.
• Minimum of 10 years of progressive human resources management experience, nonprofit or social services experience preferred.
• Deep knowledge of Massachusetts state labor laws, federal employment regulations, and HR best practices.
• Exceptional written and verbal communication, time management, and problem-solving skills.

Responsibilities

• Talent Acquisition & Onboarding: Collaborate with program managers to fill staffing needs and streamline onboarding.
• Employee Relations & Culture: Advise leadership on engagement and positive work environment initiatives.
• Training & Staff Development: Build a culture of continuous learning and professional growth.
• Conflict Resolution & Coaching: Address grievances and coach managers on disciplinary matters.
• Performance Management: Oversee agency-wide evaluation processes and guidance for supervisors.
• Policy & Compliance: Develop and maintain HR policies, job descriptions, handbooks, and manuals in line with laws.
• Benefits & Compensation: Coordinate benefits and conduct compensation reviews.
• Departmental Leadership: Supervise HR team and agency receptionists.
• Site Visits & Support: Maintain presence across agency sites with local travel.

Skills

Leadership

Communication

Employee relations

Strategic HR

Policy development

Education

Bachelor’s degree in Human Resources or related field

Master’s degree preferred

Tools

Microsoft Office Suite

HR systems

Job description

Position Overview

NOW HIRING: Human ResourcesManager

Location: Fall River, MASalary Range: 80k to $88k

Join Our Mission-Driven Team

Catholic Charities of the Diocese of Fall River, MA is seeking a skilled, dynamic, and experienced Human Resources Director to develop and lead our Human Resources Department. Catholic Charities is the human services arm of the Diocese, providing diverse community programs throughout Bristol and Barnstable counties including homeless shelters, immigration services, food pantries, meal centers, and permanent supportive housing.

Anchored in faith, our mission is to embrace the dignity of every individual by fostering empowerment, resilience, opportunity, and hope. The HR Director will embody this mission to support our 130 employees who compassionately care for our service recipients. As a vital member of the Senior Management team, you will immediately infuse the agency with vision and direction, transforming the HR department into the hub of agency resources and culture.

Key Responsibilities

• Talent Acquisition & Onboarding: Work closely with program managers to understand specific program needs, ensure adequate staffing with qualified talent, and develop a streamlined, thorough onboarding process.
• Employee Relations & Culture: Function as a strategic advisor to program management; foster a positive work environment through engagement initiatives, surveys, and open communication.
• Training & Staff Development: Build a culture of continuous learning and professional growth to enhance employee competencies and boost long-term retention.
• Conflict Resolution & Coaching: Handle employee grievances, disputes, and disciplinary matters while coaching and empowering program managers in these areas.
• Performance Management: Implement and oversee agency-wide performance evaluation processes, providing guidance to supervisors and employees to elevate performance.
• Policy & Compliance: Create, update, and maintain HR policies, job descriptions, employee handbooks, and procedure manuals while ensuring strict adherence to local, state (MA), and federal labor laws and safety regulations.
• Benefits & Compensation: Coordinate with the Diocese on employee benefits; conduct periodic compensation reviews to maintain a fair and just pay strategy; conduct organizational trend research and reporting.
• Departmental Leadership: Directly supervise the Human Resources Manager and agency receptionists.
• Site Visits & Support: Maintain an active presence across agency sites with occasional local travel to support overall operational needs.

Qualifications

• Education: Bachelor’s degree in Human Resources or a related field required; Master’s degree preferred.
• Certifications: SHRM Certification required. Valid driver’s license.
• Experience: Minimum of 10 years of progressive human resources management experience, including high-level leadership roles (nonprofit or social services experience preferred).
• Legal & Regulatory Knowledge: Deep knowledge of Massachusetts state labor laws, federal employment regulations, and HR best practices.
• Core Competencies: Exceptional written and verbal communication, strong time management, analytical problem-solving, attention to detail, and a commitment to servant leadership.
• Technical Skills: High proficiency with Microsoft Office Suite and HR systems.
• Personal Attributes: Unwavering honesty, integrity, professionalism, and the absolute ability to handle sensitive and confidential information with discretion.

Why Work With Us?

At Catholic Charities, you’ll play a key role in empowering staff who serve vulnerable individuals and families throughout the community. We offer:

• A collaborative, supportive team environment
• Opportunities for ongoing professional development
• The ability to make a meaningful impact every day
• A workplace grounded in compassion, dignity, and service

Pay Range

USD $80,000.00 - USD $88,000.00 /Yr.