HR Digital Experience Specialist

Kastle Systems; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Tuition/Training Assistance

Wellness Program

Job summary

Kastle Systems is seeking an HR Digital Experience Specialist to enhance interactions with core HR digital tools. Responsibilities include managing the Dayforce HRIS, governance of the SharePoint intranet, and support for an AI-powered assistant. Ideal candidates have a Bachelor's degree and relevant experience in HR technology.

The role emphasizes usability and collaboration, making it a meaningful opportunity to impact employee experiences positively. Excellent benefits offered in a supportive environment.

Qualifications

• 3+ years of experience supporting HR technology, HRIS platforms, or digital workplace tools.
• Experience administering or supporting an HRIS including reporting, access, or user experience support.
• Familiarity with HR data, reporting, dashboards, and data validation practices.

Responsibilities

• Serve as the functional administrator for the HRIS, supporting positive experience for employees.
• Maintain SharePoint-based intranet's structure, navigation, and governance.
• Support the effectiveness of AI-powered employee assistant by curating knowledge sources.

Skills

Experience with HR technology

Organizational skills

Collaboration across teams

Data visualization tools

UX principles understanding

Education

Bachelor’s degree in Human Resources, Information Systems, Business

Tools

Dayforce

SharePoint

Microsoft Power BI

Job description

Overview

Join the leader in providing smarter solutions for a safer world. We are seeking an HR Digital Experience Specialist to help shape how employees and managers interact with our core HR digital tools. In this role, you’ll be the day‑to‑day steward of our HR platforms including our HRIS (Dayforce), SharePoint‑based intranet, and AI‑powered employee‑facing assistant, ensuring they are intuitive, accurate, secure, and easy to use.

This is a hands‑on, individual contributor role focused on usability, adoption, and content clarity, rather than deep technical system engineering. You’ll be a valued member of the HR team while also working closely with IT and external vendors to improve self‑service experiences, enable data‑driven insights, and ensure employees can confidently find what they need, when they need it.

If you enjoy improving digital experiences, organizing information, and helping people navigate systems with ease, this role offers a meaningful opportunity to make a company‑wide impact. In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.) and we’re proud to be a Certified Great Place to Work!

Responsibilities

HRIS (Dayforce) Experience, Access & Reporting

• Serve as the functional administrator for the HRIS, supporting a positive experience for employees, managers, and HR partners.
• Identify opportunities to simplify workflows and enhance self‑service capabilities.
• Create and maintain talent reports, dashboards, and analytics that are accurate, insightful, and accessible.
• Support data integrity through audits, validation checks, and process alignment.
• Manage user access and security roles based on established standards.
• Coordinate testing, documentation, and communications related to system updates and enhancements.
• Partner with IT and vendors to monitor integrations and resolve issues.
• Develop job aids, guides, and reference materials to support confident system use.

Intranet & Knowledge Management (SharePoint)

• Maintain the structure, navigation, and governance of the SharePoint‑based intranet.
• Ensure HR and workplace content is accurate, current, and easy to find.
• Build and maintain pages, document libraries, and navigation elements using established standards.
• Support content governance practices such as templates, metadata, version control, and review cycles.
• Partner with content owners to regularly review and refresh information.
• Support internal communications published through the intranet, ensuring clarity and consistency.
• Continuously improve intranet usability based on feedback and usage insights.

AI Employee‑Facing Assistant

• Support the effectiveness of the AI‑powered employee assistant by maintaining and curating workplace knowledge sources.
• Partner with vendors to configure and improve chatbot use cases that address common employee and manager questions.
• Review usage data and feedback to identify content gaps or improvement opportunities.
• Stay up to date on practical AI applications in HR and recommend enhancements when appropriate.

Adoption & Continuous Improvement

• Apply AI tools thoughtfully to enhance efficiency, quality, and responsiveness in daily work and continuous improvement efforts.
• Deliver light training, job aids, and recorded resources for employees, managers, and content owners.
• Act as a go‑to resource for questions related to HR digital tools and basic troubleshooting.
• Review adoption and usage metrics to help prioritize enhancements.
• Recommend and implement incremental improvements that enhance clarity, efficiency, and user experience.
• Contribute to HR projects and cross‑functional initiatives as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business, or a related field.
• 3+ years of experience supporting HR technology, HRIS platforms, intranets, or digital workplace tools.
• Experience administering or supporting an HRIS (Dayforce or similar), including reporting, access, or user experience support.
• Familiarity with HR data, reporting, dashboards, and data validation practices.
• Experience with data visualization tools such as Microsoft Power BI preferred.
• Hands‑on experience with SharePoint (page creation, document libraries, navigation) preferred.
• Strong organizational skills and the ability to collaborate across HR, IT, and business teams.
• Comfort balancing detail‑oriented work with big‑picture usability and adoption goals.
• Knowledge of UX principles, information architecture, or digital analytics is a plus.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger—at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affiantive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.