HR Digital Experience Designer

Kastle Systems; Falls Church (VA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Tuition/Training Assistance

BrightHorizons Lifestyle Assistance

Wellness Program

Job summary

Kastle Systems seeks an HR Digital Experience Specialist to optimize HRIS (Dayforce), intranet (SharePoint), and an AI assistant. You will own usability, adoption, and content clarity, collaborating with IT and vendors to deliver self-service improvements and data-driven insights.

You will help ensure accurate HR content, governance, and training resources while supporting cross-functional teams and continuous improvement across the HR digital tools landscape.

Qualifications

• Bachelor’s degree in HR, IS, business or related field.
• 3+ years supporting HR technology, HRIS, intranets, or digital workplace tools.
• Experience administering or supporting HRIS (Dayforce or similar), including reporting and access.
• Familiarity with HR data, reporting, dashboards, and data validation practices.
• Experience with Power BI preferred.

Responsibilities

• Serve as the functional administrator for the HRIS, supporting a positive experience for employees, managers, and HR partners.
• Identify opportunities to simplify workflows and enhance self-service capabilities.
• Create and maintain talent reports, dashboards, and analytics that are accurate, insightful, and accessible.
• Support data integrity through audits, validation checks, and process alignment.
• Manage user access and security roles based on established standards.
• Coordinate testing, documentation, and communications related to system updates and enhancements.
• Partner with IT and vendors to monitor integrations and resolve issues.
• Develop job aids, guides, and reference materials to support confident system use.
• Maintain the structure, navigation, and governance of the SharePoint-based intranet.
• Ensure HR and workplace content is accurate, current, and easy to find.
• Build and maintain pages, document libraries, and navigation elements using established standards.
• Support content governance practices such as templates, metadata, version control, and review cycles.
• Partner with content owners to regularly review and refresh information.
• Support internal communications published through the intranet, ensuring clarity and consistency.
• Continuously improve intranet usability based on feedback and usage insights.
• Support the effectiveness of the AI‑powered employee assistant by maintaining and curating workplace knowledge sources.
• Partner with vendors to configure and improve chatbot use cases that address common employee and manager questions.
• Review usage data and feedback to identify content gaps or improvement opportunities.
• Stay up to date on practical AI applications in HR and recommend enhancements when appropriate.
• Apply AI tools thoughtfully to enhance efficiency, quality, and responsiveness in daily work and continuous improvement efforts.
• Deliver light training, job aids, and recorded resources for employees, managers, and content owners.
• Act as a go‑to resource for questions related to HR digital tools and basic troubleshooting.
• Review adoption and usage metrics to help prioritize enhancements.
• Recommend and implement incremental improvements that enhance clarity, efficiency, and user experience.
• Contribute to HR projects and cross‑functional initiatives as assigned.

Skills

HRIS experience

Data visualization

SharePoint

HR analytics

UX principles

Cross-functional collaboration

Education

Bachelor’s degree in HR / IS / Business or related field

Tools

Dayforce

SharePoint

Power BI

Job description

Kastle Systems seeks an HR Digital Experience Specialist to optimize HRIS (Dayforce), intranet (SharePoint), and an AI assistant. You will own usability, adoption, and content clarity, collaborating with IT and vendors to deliver self-service improvements and data-driven insights.

You will help ensure accurate HR content, governance, and training resources while supporting cross-functional teams and continuous improvement across the HR digital tools landscape.