HR Coordinator (Remote)

Lever Demo; Austin (TX); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated individual to join their team in a customer service role. This position offers the chance to work remotely while providing essential support to clients and members. You will be responsible for handling phone calls, resolving customer issues, and assisting with various office tasks. The company provides a supportive and collaborative environment, fostering growth and advancement opportunities. If you are passionate about making a positive impact on client satisfaction and enjoy working in a dynamic setting, this role may be the perfect fit for you.

Benefits

Competitive salary

Opportunity for growth

Remote work flexibility

Supportive work environment

Qualifications

• Must be punctual for scheduled work shifts.
• 0-2 years of experience in a similar role is preferred.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues to ensure client satisfaction.
• Assist with office duties such as copying and filing.

Skills

Exceptional phone skills

Listening skills

Written communication skills

Verbal communication skills

Education

High School Diploma or GED

Job description

Employer Industry: Not specified

Why Consider this Job Opportunity:

1. Competitive salary
2. Opportunity for growth and advancement within the company
3. Remote work flexibility
4. Supportive and collaborative work environment
5. Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):

1. Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
2. Acquire knowledge and proficiency in resources to effectively assist members and clients
3. Resolve customer service issues and problems to ensure client satisfaction
4. Assist with on-site client orientation, health fairs, and business conferences
5. Perform office duties such as copying, collating, mailings, filing, and credit cards

What is Required (Qualifications):

1. Must be available and punctual for scheduled work shifts
2. Minimum educational requirement: High School Diploma or GED
3. Exceptional phone and listening skills
4. Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):

1. 0-2 years of experience in a similar role