HR Coordinator - BOM

Diversicare Healthcare Services, LLC; Sedgwick (KS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Excellent 401k plan

Tuition reimbursement

Vacation time

Holiday pay

Sick leave

Disability insurance

Job summary

Diversicare Healthcare Services, LLC is seeking an Administrative Operations Coordinator to manage center administrative processes, payroll, HR support, and compliance documentation. This role supports financial services, Medicaid coordination, recruiting coordination, and records maintenance to promote efficient center operations and high-quality resident care.

Ideal candidates will have strong organizational skills, experience with HR/payroll, and proficiency in MS Office and healthcare

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in human resources, business administration, accounting, finance, or a related field preferred.
• 1–3 years of experience in human resources, payroll, full cycle recruiting, accounting, healthcare administration, or a related field preferred.
• Experience with accounts receivable, billing, collections, Medicaid applications or resident financial services preferred.
• Experience with HRIS, applicant tracking, payroll, workforce management, electronic health record, or accounts receivable systems preferred.
• Experience with UKG Pro, UKG Workforce Management, iCIMS, PointClickCare, RFMS or similar systems preferred.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of employment practices, payroll processes, confidentiality requirements and basic accounting principles.
• Ability to communicate professionally and effectively with residents, families, team members, applicants, government representatives and individuals at all organizational levels.

Responsibilities

• Coordinate Center administrative processes across business office, HR, payroll, workforce support, compliance records and reporting.
• Partner with Center leadership and departments to ensure timely and accurate completion of required processes.
• Maintain organized, confidential records for resident financial matters, personnel, payroll, benefits and compliance documentation.
• Communicate professionally with residents, families, applicants, team members, government agencies, vendors and leadership on administrative matters.
• Identify and escalate barriers and compliance risks to the appropriate leader or support department.
• Support resident financial services including Medicaid coordination, collections, and financial reporting.

Skills

Strong organizational skills

Analytical thinking

Communication skills

Problem solving

Discretion and confidentiality

Multitasking

Education

Bachelor’s degree in human resources, business administration, accounting, finance, or related field

High school diploma or GED required

Tools

Microsoft Office

UKG Pro

UKG Workforce Management

iCIMS

PointClickCare

RFMS

Job description

Overview

At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team.

The Administrative Operations Coordinator is responsible for coordinating key Center administrative operations, including resident financial services, revenue cycle support, payroll, workforce coordination, team member records, compliance documentation, and related operational support processes in accordance with company policies, procedures, applicable resource manuals, and federal and state requirements. This position supports the financial, workforce, and operational performance of the Center through accurate billing and collections support, Medicaid coordination, payroll processing, recruitment and onboarding coordination, personnel record maintenance, benefits and leave support, workers' compensation coordination, team member engagement, and regulatory compliance. The position serves as a resource to residents, families, applicants, team members, Center leadership, government representatives, and business partners and promotes a professional environment that supports operational efficiency, team member retention, service excellence, and quality resident care.

Why Choose Diversicare

We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.

Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.

Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.

• Medical/Dental/Vision coverage
• Excellent 401k plan
• Tuition reimbursement
• Vacation
• Holiday
• Sick time
• Long and short-term disability

Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.

Meaningful Mission: Our mission is "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.

Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

Responsibilities

Overall Administrative Coordination

• Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
• Partner with the Administrator, Director of Nursing Services, department leaders, Central Business Office, Payroll, Human Resources, Workforce Management, and other support departments to ensure timely and accurate completion of required processes.
• Maintain organized, accurate, confidential, and survey-ready records for resident financial matters, personnel files, payroll, benefits, leave, workers’ compensation, recruitment, onboarding and compliance documentation.
• Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership and company support departments regarding assigned administrative, financial, HR, payroll, workforce, and compliance matters.
• Identify and escalte barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks to the appropriate leader or support department.

Business Office and Resident Financial Support

• Support resident financial services, including admission and payer-source documentation, Medicaid application coordination, representative payee needs, private-pay and patient-liability follow-up, collections activity, resident trust account support, and required financial reporting.
• Review accounts-receivable information, including aging, past-due balances, Medicaid pending accounts, bad debt, and collection reports, and complete appropriate follow-up in partnership with the Administrator and Central Business Office.
• Coordinate with Admissions, Nursing, MDS, Therapy, the Administrator, Central Business Office, residents, families, caseworkers, and other departments to support accurate billing information, payer-source changes, skilled benefits, Medicaid documentation, and collection needs.
• Complete assigned billing, reconciliation, month-end, census, resident trust and financial documentation activities within established deadlines.

Human Resources, Payroll, and Workforce Support

• Support Center HR and workforce processes, including recruitment coordination, applicant communication, pre-employment screening, onboarding, orientation, required training, personnel file maintenance, I-9 documentation, HRIS updates, and team member recordkeeping.
• Process and support payroll-related activities, including timekeeping review, missed punches, pay codes, schedules, deductions, payroll exceptions, status changes, compensation changes, transfers and terminations in accordance with established deadlines.
• Serve as a resource for team members and leaders regarding payroll, benefits, timekeeping, attendance, HRIS processes, leave documentation, workers’ compensation reporting, workplace postings, and related employment processes, in partnership with Human Resources and other support departments.
• Support staffing, engagement, retention, performance-review, survey, training and communication activities in partnership with Center leadership, Workforce Management and Human Resources.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in human resources, business administration, accounting, finance, or a related field preferred.
• One to three years of experience in human resources, payroll, full cycle recruiting, accounting, healthcare administration, business office operations, workforce coordination, human Resources Support, or a related field preferred.
• Experience with accounts receivable, billing, collections, Medicaid applications, or resident financial services preferred.
• Experience with HRIS, applicant tracking, payroll, workforce management, electronic health record, or accounts receivable systems preferred.
• Experience with UKG Pro, UKG Workforce Management, iCIMS, PointClickCare, RFMS or similar systems preferred.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of employment practices, payroll processes, confidentiality requirements and basic accounting principles.
• Ability to communicate professionally and effectively with residents, families, team members, applicants, government representatives and individuals at all organizational levels.
• Strong organizational, analytical, customer-service and problem-solving skills.
• Ability to manage multiple priorities, meet strict deadlines, maintain confidentiality and work with minimal supervision.
• Ability to conduct orientation, training and informational sessions for individuals and groups.