HR Coordinator

BENCHMARK; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly engaged Human Resources Coordinator to support the HR team for the Virginia Guesthouse project. You'll assist with recruiting, onboarding, employee relations, training, benefits, and compliance tracking, while delivering timely customer service to hotel staff.

Ideal candidates have a bachelor’s degree in Hospitality or HR, strong communication, discretion with confidential information, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in Hospitality Management and/or HR.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide timely customer service to hotel/resort employees.
• Assist day-to-day HR department operations and duties.
• Support recruitment and onboarding processes.
• Assist recruiting efforts and onboarding events.
• Contribute to diversity outreach and proactive recruiting strategies.
• Create and distribute communication documents.
• Update postings and venue communications across the resort.
• Assist in planning employee initiatives, meetings and events.
• Process reports, invoices and related mail in a timely manner.
• Support onboarding, work experience programs and training materials.

Skills

Customer service

Team collaboration

Communication skills

Confidential information handling

Attention to detail

Multi-tasking

Relationship building

Microsoft Office

Education

Bachelor's degree in Hospitality Management and/or HR

Tools

Microsoft Office

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to the Virginia Guesthouse Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike. We’re building a team that’s as welcoming and dynamic as the guests we’ll serve. Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment. If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse. #PGH-VGH

We are looking for a highly engaging, compassionate, customer focused individual to join our Human Resources team as a Human Resources Coordinator. The successful candidate for this role is engaging, full of energy, compassionate, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Human Resources Coordinator is responsible for supporting a variety of duties within the Human Resources department including, but not limited to: reporting, filing, assisting with the recruiting process, employee relations, benefit administration, training and compliance tracking.

Your Role:

• Provide timely customer service to hotel/resort employees
• Assist with day to day operations of the Human Resource Department functions and duties
• Assist with recruitment and onboarding process
• Assist recruiting efforts and onboarding events
• Assist with diversity outreach and leading proactive recruiting and placement strategies
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Assist in planning and rolling out employee initiatives, meetings, group discussions, events and celebrations
• Process, in a timely manner, reports, invoices, bills and associated mail.
• Assist with departmental development initiatives
• Support Human Resources activities, including onboarding, work experience programs, training materials, and employee pulse surveys
• Keep current with employment law, human resources policies and training requirements as related to Federal and State laws

What are we looking for?

• Someone with a passion and enthusiasm for helping others,
• Someone who is collaborative in a team environment
• Someone who listens and communication well
• Someone with the demonstrated ability to work with confidential and sensitive information required
• Someone with a strong attention to detail, while multi-tasking and delivering work on time required
• Someone with the ability to build trusting working relationships highly desired
• Someone proficient with computers and computer programs, including Microsoft programs required
• Ideally someone with bachelor’s degree in Hospitality Management and/or Human Resources Management and/or relevant work experience
• Someone with previous experience in a Human Resources role strongly desired.

Compensation: $19.00 - $19.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.