HR Coordinator

Downtown Women's Center; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Vacation & Sick Time

Floating Holidays

401(k) Plan

Parking

Transportation benefits

Job summary

Downtown Women’s Center is seeking an HR Coordinator to support benefits administration, onboarding, and HR operations in Los Angeles. The role collaborates with the Talent Acquisition Partner, maintains data accuracy, and ensures regulatory compliance.

The ideal candidate has strong Excel skills, excellent communication, and the ability to manage multiple tasks with discretion. This is a full-time onsite position with a 5-day workweek and occasional after-hours duties.

Qualifications

• Associate degree or higher; 2+ years in HR, finance, or professional services.
• Bachelor’s degree in HR, business, psychology or related field is a plus.
• Proficient Excel skills including pivot tables, VLOOKUP, and formulas.

Responsibilities

• Administers health and welfare plans, including enrollments and COBRA administration.
• Maintains benefit eligibility data and ACA reports; answers benefit inquiries.
• Reconciles HR invoices and generates periodic reports.

Skills

Data Analysis

Communication

Emotional Intelligence

Attention to Detail

Confidentiality

Problem-Solving

Time Management

Education

Associate degree

Bachelor's degree or equivalent (plus)

Tools

Microsoft Excel

Microsoft Office

Job description

If you landed here, you already know you want to change the world.

YES, WE’RE HIRING!

Thank you for your interest in joining the Downtown Women’s Center team.

At DWC, we’re innovators and problem-solvers. We believe everyone can play a part in ending women’s homelessness in greater Los Angeles. You’ll fit in here if you’re a determined optimist with a heart for our values: safety, respect, stewardship, social justice, and community.

We offer competitive pay and full-time employees receive a comprehensive benefits package which includes medical, dental and vision coverage, 10 paid holidays, vacation and sick time, five floating holidays, a 401(k) plan, and parking and transportation benefits.

Location: Los Angeles, CA

Job Id:543

# of Openings:1

The Coordinator - Human Resources will be responsible for performing administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. The HR Coordinator will work both independently and collaboratively with the HR team and all departments and staff. They will have responsibility over benefit administration. The HR Coordinator will also collaborate with the Talent Acquisition Partner to provide support with recruitment and onboarding activities as needed. The ideal candidate will have proficient Excel skills, excellent interpersonal skills, be detail-oriented, and be able to quickly assess priorities. Strong verbal and written communication skills are required as they will often be representing the HR team and one of the first on the team to meet new employees. The position reports to the Human Resources Manager.

Essential Functions

• Administers health and welfare plans, including enrollments, terminations, invoice reconciliation, open enrollments and communicating benefits information to employees. Serve as the COBRA administrator for the agency. Stays abreast of current trends and laws in order to be able to recommend changes as needed and required.
• Maintains benefit eligibility information and files annual ACA reports. Partner with various stakeholders for benefit inquiries.
• Reconciles all invoices for the HR Department. Provides weekly, monthly, quarterly, and annual reports to various departments.
• Partners with the Talent Acquisition Specialist for new hire onboarding on a regular basis, including but not limited to verify I-9 documentation and E-Verify processing.
• Coordinates and hosts new hire orientation on a regular basis.
• Responds to HR related inquiries or requests and provides assistance. Completes employment verification requests.
• Coordinates training compliance initiatives, including harassment prevention and workplace violence training for new hires and regularly for the agency. Maintains training records.
• Supports ad hoc projects and audits to ensure regulatory compliance and meet organizational needs. Participates in department, agency, and committee meetings.
• Promotes a culture of transparency by communicating openly, sharing relevant information proactively, and fostering trust across all levels of the organization.
• Demonstrates strong emotional intelligence by practicing self-awareness, actively seeking feedback, and adapting behavior to foster positive workplace relationships and continuous personal growth.
• This role requires daily onsite presence to effectively support team operations and collaboration.
• Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Data Analysis
• Ethics & Values
• Communication
• Critical Thinking and Evaluation
• Relationship Management
• Organization & Time Management
• Growth Mindset
• Flexibility
• Business Acumen

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Work Environment

Downtown Women’s Center operates several program and administrative locations in the Skid Row neighborhood of Downtown Los Angeles. The organization’s primary hub is located on San Pedro Street (SP) and includes participant-facing services, staff and departmental offices, and Permanent Supportive Housing units.

Programs at the SP site include the Day Center, Women’s Health Clinic, kitchen and meal services, Trauma Recovery Center, supportive service offices, and housing units, among other operations.

Although some positions may have a primary work location at another DWC program site or within the community, employees in all roles may be expected to attend trainings, meetings, or other work-related activities at the San Pedro (SP) location. Parking near the San Pedro (SP) Access Center is limited, and employees should plan for offsite parking with a short walk to the site.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

May requires some travel for training and conferences.

Work Location

Onsite: 5 days per week. The Coordinator is expected to onsite daily from 8:30 a.m. to 5 p.m.

Required Education and Experience

• Associate degree (or other 2-year degree), or equivalent.
• At least a minimum of 2+ years of experience in HR, financial, or professional services industry.
• Bachelor's Degree or equivalent in Human Resources Management, Business, Psychology, or equivalent is a plus.

Required Knowledge/Skills/Position Qualifications

• Proficient in Microsoft Excel (pivot tables, v-look up, formulas). Proficient in Microsoft Office.
• Ability to compile and analyze data that can be used to create a data storyline to improve decision making.
• Strong communication skills: interpersonal, written and verbal.
• Demonstrated ability to take initiative and ownership of projects.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact, and discretion.
• Curious mindset that proactively identifies areas for opportunity and continuous improvement.
• Aptitude in problem-solving using critical thinking.
• Ability to adapt and multitask to effectively organize workload to consistently meet deadlines.
• Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology.
• Cultural humility. Must demonstrate understanding, sensitivity to, and appreciation for the diverse socioeconomic, ethnic, cultural, disability, religious background, and sexual orientation of the DWC community.
• Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC.
• Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.

Work Authorization

Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B.

Fair Chance Act Statement

Downtown Women’s Center will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Downtown Women’s Center is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization’s effectiveness, and allow us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

DWC utilizes Trauma-Informed Care strategies and interventions to end homelessness for women.

DWC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, genetic information, national origin and ancestry, sex/gender, sexual orientation, gender identity and expression, age, mental or physical disability, marital status, pregnancy, military and veteran status or medical condition.

Applicants may make a reasonable accommodation request for these opportunities by calling the Human Resources Department at [phone]; or via email at [e-mail].