HR COORDINATOR

Boomtown Bossier City; Bossier City (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Boomtown Bossier City is seeking a friendly HR office assistant to provide support across employment processes, communications, events, and records retention. You will greet visitors, answer questions, assist with applications, handle data entry, and help administer selection assessments.

The role also involves maintaining employee records, coordinating onboarding, keeping posters up to date, and assisting with engagement and retention activities.

Qualifications

• Must have excellent written and verbal communication skills; fluent and literate in English.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• One to two years of experience in Human Resources or office setting preferred; minimum one year of customer service experience.

Responsibilities

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring they are clean and well-stocked.
• Greets visitors to the HR office, answers questions, assists with applications, answers calls, and administers selection assessments.
• Handles team member questions/requests and escalates issues for prompt resolution.
• Performs administrative duties such as maintaining employee records, data entry, preparing reports, ordering supplies, managing badges and licenses.
• Coordinates Talent Audition and New Hire Orientation.
• Maintains property communications, including employee self-service portal and posters, across federal, state, and local requirements.
• Maintains professionalism and confidentiality with all team members, applicants, and guests.
• Assists with engagement, wellness, and retention events and supports customer service initiatives.
• Ensures compliance with local, state, and federal regulations and reports issues to management.

Skills

Communication skills

Office software

Customer service

Time management

Confidentiality

Tools

HRIS systems

Applicant Tracking Systems

Job description

WE LOVE OUR WORK.

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• One to two years of experience in Human Resources or office setting preferred; minimum one (1) year of experience in a customer service position required.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have excellent customer service and interpersonal skills.
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Knowledge of relevant federal, state, and local laws, rules, regulations, codes, and/or statutes a plus.
• Must have excellent presentation, problem-solving, and organizational skills.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Knowledge of HRiS systems and Applicant Tracking Systems a plus.
• Ability to research, analyze, comprehend, and act upon information as appropriate.
• Ability to perform effectively in a fast-paced environment.
• Must be able to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.
• Ability to work independently on a wide variety of special projects.
• Ability to prepare clear and concise administrative reports.