HR Business Partner I

CRS; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

CRS is seeking a Human Resources Business Partner (HRBP I) to support US-based staff and those on international assignments across 60+ nations. You will serve as SME on HR policies, partner with Global Mobility, and advise managers on payroll, benefits, and compliance.

In this role you will manage onboarding, maintain records, assist with performance reviews, and ensure adherence to labor laws. The position emphasizes discretion, cross-cultural communication, and delivering timely, high-quality

Qualifications

• Proficiency in Microsoft Office 365 and Oracle.
• Strong written and verbal communication.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Experience supporting HR policies and global mobility.

Responsibilities

• Partner with recruitment, compensation, and EOR on background checks and pay rates.
• Support onboarding and ensure required employment documents are retained.
• Enroll new staff in payroll and benefits programs.
• Explain policies, working conditions, and behavioral expectations to staff.
• Maintain accurate employee records and support performance reviews.
• Assist with offboarding and ensure compliance with labor laws.
• Provide timely HR customer service.
• Keep GPR colleagues and managers informed of policy changes.

Skills

MS Office 365

Oracle

Communication

Organizational skills

Problem solving

Customer service

Confidentiality

Teamwork

Tools

Microsoft Office 365

Oracle

Job description

Salary and Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.

Job Summary

The Human Resources Business Partner (HRBP) is an integral member of CRS’ global HR, Global Mobility, and global community. Serving as a subject matter expert in HR policies and practices, the HRBP I provides exceptional support, service and guidance to US based staff, staff deployed on International Assignments to over 60 developing nations and high conflict zones, as well as those employed through an Employer of Record (EOR). EOR staff primarily based in Europe and Canada.

Roles and Key Responsibilities

• Partner with recruitment, compensation, and Employer of Record in conducting background checks, evaluating pay rates, and validating work and residency authorization.
• Support onboarding staff, ensuring all required employment documents are completed and retained (including work authorization) in employee files.
• Ensure new staff are enrolled in respective payroll and benefits programs.
• Ensure new staff are aware of all relevant policies, procedures, working conditions, as well as agency behavioral expectations.
• Ensure new staff are aware of eligibility for CRS benefit programs.
• Initiate & audit international assignment payments.
• Advise and assist managers and employees in the interpretation and implementation of all relevant policies and procedures.
• Maintain accurate, up to date and comprehensive records related to employee details, transactions, and changes.
• Support annual performance reviews and merit increases.
• Support offboarding, ensure compliance with respective labor laws and CRS practices and policies.
• Provide timely and effective customer service and support.
• Ensure changes in policy or practices that impact staff are made accessible to GPR colleagues, relevant employees and their managers.
• Keep abreast of new developments and changes in HR policies, local labor laws, and regulations.

Other Duties

• For all new hires, ensures timely completion of Self-Disclosure forms.
• For all colleagues hired through the EOR, manages the collection of relevant hire information and provides to the EOR; coordinates the CRS and EOR onboarding and offboarding processes.
• For all new candidates/ colleagues offered an International Assignment role, ensure timely completion of medical clearance process, support assignment related travel, and shipment of household goods (coordinating with procurement).
• Work with GPR partners to ensure timely and effective support for existing EOR employees.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office 365 and Oracle, and ability to learn other software as needed.
• Tact, diplomacy, mature judgment and creative problem-solving skills.
• Strong organizational skills which include establishing priorities and meeting deadlines.
• Demonstrated ability to communicate clearly and concisely both verbally and in writing
• Demonstrated ability to take initiative.
• Attention to detail and strong follow-through and ability to follow established processes accurately.
• Flexible, patient, and strong interpersonal skills consistent with the delivery of exceptional customer service, particularly in a multi-cultural work environment.
• Ability to work independently and within a team environment.
• Ability and willingness to be cross-trained.
• Ability to handle sensitive information with confidentiality and discretion.

Required Languages

Fluent in English, Spanish or French a plus.

Travel

Must be willing and able to travel up to 5%.

Supervisory Responsibilities

No