HR Business Partner (HRBP)

Clickstop Inc.; Urbana (IA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance ($0 Premium option)

Dental & Vision Insurance

Paid Holidays

Wellness

Volunteer

Birthday PTO

Life and Disability Insurance

401K Match

ESOP - After one full year of service

Job summary

Clickstop is seeking an HR Business Partner to serve as a proactive people partner to managers across the organization. You will build strong relationships, understand teams, and drive employee engagement, development, and performance.

You will lead HR initiatives, support the HR Generalist, and conduct investigations, while ensuring policy compliance and effective HR execution across Clickstop.

Qualifications

• Employee must be engaged and in good standing, with at least 6 months at Clickstop.
• Employee and manager have discussed the opportunity prior to applying.
• Ability to partner with managers to improve engagement and performance.
• Experience handling employee relations and performance matters.

Responsibilities

• Partner with managers to strengthen leadership and team engagement.
• Coach managers through performance concerns and corrective actions.
• Provide training and resources on employment requirements and HR processes.
• Lead and develop the HR Generalist and coordinate HR activities.
• Conduct objective investigations and document decisions clearly.
• Support HR programs including compensation, benefits, and onboarding.

Skills

Employee relations

Performance management

Coaching

Leadership development

Investigation

Communication

Job description

Criteria for Clickstop's internal hiring process:

• Employee has been employed with Clickstop for at least 6 months.
• Employee is Engaged.
• Employee is meeting the expectations of their current role.
• Employee is in good standing as defined by not currently under formal discipline and has not received formal discipline in the prior 90 days.
• Employee and their current manager have discussed the opportunity prior to applying.

What to expect during the internal hiring process:

Within three business days of submitting your application, you can expect the following:

• Your current manager will receive a notification from Greenhouse prompting them to complete a scorecard evaluating your engagement and performance in your current role.
• Your current manager and the Talent Acquisition Specialist (TAS) will meet to discuss the details of the scorecard, and it will be determined if we will proceed with your application.
• If we choose to proceed, you will receive an email from the TAS notifying you that we will be proceeding with your application and it will include a scheduling link to set up time with the open role's hiring manager
• If we choose not to proceed, you will meet with your manager to discuss why we will not be proceeding with your application at this time.

Note: For remote work, internet speeds of 20 mbps are required.

Permanent residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina, or Pennsylvania.

This role has onsite requirements in Urbana, Iowa. Active employees are encouraged to apply.

Are you energized by helping managers become stronger leaders, navigating complex employee situations, and improving team engagement and performance? Join our award-winning company and culture as an HR Business Partner and serve as a proactive people partner to managers across Clickstop.

The HR Business Partner builds strong relationships with managers, understands their teams and business needs, and helps leaders take meaningful action around employee engagement, performance, development, and employee relations. This role also leads an HR Generalist, working in tandem to provide effective and reliable HR support across the organization.

Clickstop is looking for top talent to join our Engagement Team as an HR Business Partner!

• Building trusted relationships with managers and developing a strong understanding of their teams, goals, challenges, and people needs.
• Preparing for manager conversations by identifying employee engagement, performance, development, and employee relations opportunities that deserve attention.
• Coaching managers through performance concerns, conflict resolution, corrective action, terminations, policy violations, and other complex employee matters.
• Providing training, guidance, and practical resources that help managers understand employment requirements and confidently handle their people responsibilities.
• Leading and developing the HR Generalist while creating clear ownership and effective coordination between strategic manager partnership and day-to-day HR execution.
• Conducting objective investigations, assessing employment-related risk, and helping managers make thoughtful, consistent, and well-documented decisions.
• Serving as a resource for employees with workplace concerns that may affect engagement or performance.
• Ensuring consistent application of company policies and federal, state, and local employment requirements.
• Identifying recurring employee, manager, or process challenges and taking ownership of improving the systems behind them.
• Supporting HR programs including compensation, benefits, leave, performance management, training, payroll, onboarding, unemployment claims, and other employee programs as needed.

What we value in this role

• Great leadership rooted in employee engagement and what influences it.
• Someone who is energized by partnering with managers and helping them become better leaders.
• A proactive mindset—you prepare, anticipate, ask thoughtful questions, and identify opportunities rather than simply reacting to what is brought to you.
• Strong coaching and influencing skills, including the confidence to challenge a manager's thinking while maintaining a trusted relationship.
• Sound judgment and the ability to balance employee experience, business needs, consistency, policy, and employment-related risk.
• Strong employee relations and performance management experience.
• The ability to recognize patterns, identify root causes, and improve processes rather than repeatedly solving the same problem.
• Clear, practical communication that makes complex HR matters easier for managers and employees to understand.
• Strong follow-through, discretion, and accountability when handling sensitive employee matters.
• Curiosity, adaptability, and a continuous improvement mindset.
• A comprehensiveonboarding and training experience.
• A purpose-driven career experience; discovering the opportunity to pursue your best self as an employee, parent, partner, community member, and more.
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Meaningful collaboration opportunities across highly dynamic Clickstop teams.
• Recognition for personal, team, and company accomplishments.
• Health Insurance ($0 Premium option), Dental & Vision Insurance
• Paid Holidays, Wellness, Volunteer, and Birthday PTO
• Life and Disability Insurance
• 401K Match
• ESOP - After one full year of service and minimum hour requirement is met

This role is Hybrid with weekly onsite requirements in Urbana, IA

For remote work, internet speeds of 20 mbps are required. To be considered for this role, you must reside within 60 miles of the Urbana, IA campus.

Must be authorized to work in the United States.

Employment is contingent upon the completion of a satisfactory background check.

Clickstop is an Equal Opportunity Employer.