HR Business Partner, GTM

Fireworks; San Mateo (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Fireworks is seeking a seasoned HR Business Partner to partner with our Go-To-Market teams — Sales, Marketing, Customer Success, and Revenue Operations. This role focuses on business problems and people solutions, not generic HR programs.

Speak the language of the business, translate needs into people plans, and coach leaders daily. Lead onboarding, performance management, talent decisions, and change initiatives to support GTM growth over the next 6–12 months.

Qualifications

• 5–8 years of progressive HR experience with meaningful time as an HRBP supporting GTM functions.
• Ability to speak the language of the business and translate needs into people solutions.
• Experience partnering with all levels of management, from VP+ to frontline managers.
• Strong judgment in employee relations and change management.
• Analytical mindset with data-driven problem solving.
• Proven coaching experience for managers and new leaders.

Responsibilities

• Serve as an embedded strategic advisor to GTM leadership, translating business needs into people solutions.
• Proactively surface risks and opportunities, prioritizing the org's high-leverage problems.
• Provide hands-on coaching to managers and leaders to accelerate ramp and performance.
• Equip leaders to hire well, set expectations, give feedback, and navigate org changes.
• Build onboarding experiences tailored to GTM roles and accelerate ramp.
• Launch a performance management approach suited to quota-carrying, customer-facing teams.
• Drive employee experience initiatives and events with real impact.
• Partner with Recruiting to protect the talent bar and calibrate roles.
• Use data to flag talent gaps and inform retention strategies.
• Manage employee relations with sound judgment and escalation as needed.

Skills

GTM HRBP experience

Sales/Marketing HR experience

Stakeholder management

People analytics

HR policies

Job description

About Us:

Fireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed, NVIDIA, Sequoia Capital, and TCV, Fireworks powers production AI with hundreds of state-of-the-art open models across text, image, embedding, audio, and multimodal workloads. Today, Fireworks is a Series D company valued at $17.5 billion, bringing together an ambitious, collaborative team that’s building the future of enterprise AI.

About the Role

We’re looking for a seasoned HR Business Partner to be a true partner to our Go-To-Market organization — Sales, Marketing, Customer Success, and Revenue Operations. This is not a role defined by which HR programs you roll out. It’s defined by how deeply you understand the business, the problems our GTM leaders are actually facing, and your ability to bring a people lens to solve the hardest of those problems — the ones without a template.

We’re looking for someone seasoned enough to speak the language of the business first, and translate that into the right people solution second — not the other way around. You should be thinking about what this org needs 6–12 months from now, not just what’s due this quarter.

What You’ll Do

• Serve as an embedded, trusted strategic advisor to GTM leadership, maintaining deep business context — quota structures, pipeline dynamics, ramp curves — to bring people solutions framed in business terms rather than HR jargon.

• Proactively surface systemic risks and opportunities before they become urgent, and challenge leaders candidly on the right path forward, prioritizing the org’s highest-leverage problems over the next 6–12 months rather than reacting to every request.

• Provide hands-on, near-daily coaching to managers and leaders — many of whom are new to the company or to people leadership — building the practical resources and frameworks they need to ramp quickly and lead well.

• Equip leaders to hire well, set clear expectations, deliver direct feedback, and navigate organizational change (reorgs, role changes, team splits) with clarity and care.

• Build and drive an effective new hire landing and onboarding experience tailored to GTM roles, so new employees and leaders ramp quickly in a fast-moving org.

• Launch and own a performance management approach suited to quota-carrying, customer-facing teams, rather than a copy-paste of a generic annual cycle.

• Drive employee experience initiatives — in-office events, offsites, and other moments that matter — chosen for real impact rather than a standard activity calendar.

• Partner with Recruiting to protect the talent bar, calibrating on role scope, leveling, and what “great” looks like for GTM roles.

• Use headcount, performance, attrition, and engagement data to flag where the bar may be slipping or talent density needs attention, proactively identifying top talent and flight risks to inform retention conversations.

• Manage employee relations within the GTM org with sound judgment — recommending pragmatic, business-appropriate resolutions and knowing when to coach, act, or escalate — while championing a strong GTM-specific culture that also reinforces company-wide values.

What We’re Looking For

• 5–8 years of progressive HR experience, with meaningful time as an HRBP or People Partner supporting Sales, Marketing, or Customer Success organizations

• Genuine fluency in how GTM organizations operate, and the ability to speak that language directly with leaders — not translate everything into HR-speak

• Experience partnering with all levels of management, from VP+ leaders to frontline and first-time managers

• Strong, demonstrated judgment in employee relations — knowing when to coach, when to act, and when to escalate

• Highly analytical, first-principles mindset: comfortable using data to diagnose root causes, and building simple, scalable approaches over heavyweight process

• Experience coaching managers and new leaders directly and often — this is a high-touch, high-frequency part of the role

• Good judgment on when to build vs. when to flag upward to People Ops/COE — this role shapes and influences programs; it doesn’t own building all of them end-to-end

• Excellent written and verbal communication, balancing nuance with directness to build trust and align stakeholders quickly

• Familiarity with GTM-specific compensation structures (commission plans, quota attainment, SPIFFs) and how they interact with core comp philosophy

Why Fireworks?

• Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.

• Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.

• Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.

• Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.