HR Business Partner - GBS, SMB Product - Austin

TikTok; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for professional development

Inclusive workplace culture

Job summary

A leading tech company in Austin is seeking an experienced HR Business Partner to join its Global Business Solutions team. This role involves translating business agendas into a strategic HR roadmap, coaching leaders, and enhancing employee development. A successful candidate will have at least 5 years of experience in Human Resources, with strong communication and analytical skills. The position supports the company's mission of fostering creativity and joy through technology and collaboration.

Qualifications

• 5+ years of experience as an HR Generalist or Human Capital Consultant.
• 2+ years as an HR Business Partner.
• Experience in employee relations and performance management.

Responsibilities

• Translate business needs into a strategic HR roadmap.
• Coach leaders on talent assessment and development.
• Design and measure HR Metrics/KPIs dashboards.

Skills

Communication Skills

Analytical Skills

Leadership Development

Project Management

Education

Bachelor's degree in Human Resources or related field

Tools

MS/G-Suite

HRIS

Workday

Tableau

Excel

Power BI

Job description

Overview

HR Business Partner - GBS, SMB Product - Austin. We are looking to hire a Human Resources Business Partner to join our growing Global Business Solutions (GBS) human resources team. The GBS is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Agencies, Partnerships, and Marketing Science. TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help companies achieve their marketing goals on TikTok, no matter how big or small, our SMB team combines operational expertise with a customer-centric strategic mindset. You will be doing so by designing and executing scaled sales & service delivery strategies and ensuring that our customers have the right tools and products at their fingertips. This role requires 4 days in the office each week. The SMB Product organization emphasizes the importance of in-person collaboration and cross-functional partnerships, which is why we follow an in-office schedule. Please note that our in-office and hybrid work models are regularly reviewed, and specific requirements may be subject to change.

Responsibilities

• Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.
• Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.
• Design, monitor, and measure HR Metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.
• Play a role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.
• Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process.
• Champion HR initiatives to support Diversity & Inclusion throughout the organization including rolling out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.
• Facilitate communication, collaboration, and engagement across all areas of the business.

Qualifications

• Minimum Qualifications: 5+ years of experience in Human Resources, as an HR Generalist or Human Capital Consultant.
• 2+ years as an HR Business Partner.
• Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.
• Proficiency in MS/G-Suite, HRIS, Workday, and other tools.
• Preferred Qualifications: Direct experience supporting SMB and/or Product Development teams regionally and globally.
• Successful track record of designing and implementing people programs from the ground up.
• Entrepreneurial mindset, ability, and willingness to be hands-on (operational) and strategic.
• Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
• Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Excel, Power BI) to extract insights and drive strategic decision-making.
• Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries
• Technology, Information and Internet