HR Business Partner, BWW - Dallas/Houston

Inspire Brands; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

A leading company in the food service industry seeks an Employee Relations Specialist to oversee staffing levels, conduct training, and ensure policy compliance. This role demands expertise in employee relations, strong communication skills, and the ability to manage multiple priorities. Ideal candidates will possess a Bachelor’s degree and relevant certifications, with required travel of up to 75%.

Qualifications

• Minimum of 5 years in employee relations or related experience.
• Experience in multi-state, multi-unit operations in restaurant, retail, or hospitality industry.
• Expertise in federal and state labor laws.

Responsibilities

• Monitor staffing levels and provide guidance for improvement.
• Serve as an Employee Relations expert on escalated concerns.
• Oversee performance appraisal processes and calibrations.

Skills

Employee relations

Talent review

Performance management

Coaching

Communication

Planning

Education

Bachelor’s degree in Human Resources

PHR or SPHR Certification

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

RESPONSIBILITIES

• Monitor staffing levels, turnover, and churn, ensuring proper structure at all levels. Collaborate with Operations Leadership to address issues and provide guidance for improvement.
• Facilitate ongoing Talent Strategy, Bench Strength, and Succession Planning sessions to ensure accurate assessment of talent to meet business needs and develop plans to strengthen the bench. This includes evaluating performance, potential, updating talent pools, and assessing readiness.
• Develop and facilitate training on employee relations topics such as performance management, performance improvement, corrective actions, harassment, EEO regulations, and related topics.
• Serve as an Employee Relations expert, providing guidance on escalated concerns, conducting fact-finding interviews, and investigations. Coach Managers on effective listening, probing, and investigative skills to assess information objectively and resolve concerns.
• Manage assigned ER cases, document investigation findings, resolve concerns, and maintain records. Collaborate with Senior HR Managers, Operations, and Legal to resolve inquiries and investigations in line with company values.
• Promote compliance by interpreting, reviewing, and updating company policies and processes. Ensure consistent application and educate Operations Leadership.
• Provide EEOC/Agency responses and Federal/State Labor/Immigration audit information as needed.
• Offer guidance on developing Professional Development Plans and Performance Improvement Plans, including development and execution.
• Present engagement survey results and assist in creating action plans to improve engagement. Lead focus groups and feedback sessions.
• Oversee the performance appraisal process and calibration.
• Monitor annual salary planning and conduct equal pay analysis for all salaried managers.
• Travel required - generally up to 50-75%.

EXPERIENCE AND EDUCATION QUALIFICATIONS

• Preferred: Bachelor’s degree in Human Resources or equivalent experience.
• Preferred: PHR or SPHR Certification.
• Valid driver’s license.
• Minimum of 5 years in employee relations or related experience.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Experience in multi-state, multi-unit operations in restaurant, retail, or hospitality industry.
• Preferred: merger, acquisition, and/or divestiture experience.

REQUIRED KNOWLEDGE, SKILLS, or ABILITIES

• Expertise in federal and state labor and workplace laws.
• Strong knowledge of employee relations, talent review, succession planning, performance management, engagement, coaching, and counseling.
• Excellent written and verbal communication and facilitation skills.
• Strong planning, organization, and prioritization skills to deliver results within deadlines with limited supervision, often managing multiple priorities.