HR Business Partner

Hollywood Casino; Washington (Washington County); On-site; USD 60,000 - 85,000; Full time

Job summary

Hollywood Casino is seeking an HR Generalist passionate about fostering an engaging workplace atmosphere. The successful candidate will manage HR operations, develop staffing strategies, and ensure regulatory compliance. Join a diverse team committed to entertainment and career development as we enhance our team's well-being and growth.

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Wellness programs

Qualifications

• 5+ years of HR Generalist experience required.
• PHR or SPHR certification is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Direct the operations and staff of the HR department.
• Create and maintain effective schedules to meet staffing objectives.
• Develop strategies for turnover, retention, and employee relations.

Skills

Communication

Organizational Skills

Customer Service

Emotional Intelligence

Problem Solving

Education

Bachelor’s degree in Human Resources Management

Tools

Microsoft Office

iCiMS

UltiPro

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Assist in directing the operations and staff of the HR department. Develop, implement, and manage operational goals and monitor achievements of performance and profit objectives.
• Create effective and efficient schedules, maintain labor costs, meet staffing objectives, and achieve guest satisfaction.
• Develop and maintain productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments.
• Serve as a business partner to various client groups. Understand organizational structures; develop knowledge of business unit needs; provide HR support to all levels of staff. Ensure property HR SLAs are followed and met.
• Identify and develop strategies for client groups regarding turnover, retention, staff development, engagement, employee relations, guest service, compensation, wellness, and performance management issues.
• Establish partnerships with local workforce development groups, colleges, and community outreach organizations.
• Partner with top HR leaders on budget reconciliations, P&L review, and departmental purchasing approval.
• Assist in departmental budget planning, ensure compliance, and report concerns.
• Collaborate with HR leadership on HR strategy development.
• Analyze property trends related to engagement, turnover, and staff development; develop solutions and policies as needed.
• Manage and resolve employee and labor relations issues, conduct investigations, and ensure legal compliance.
• Provide guidance on performance management, including coaching, counseling, and disciplinary actions.
• Maintain current knowledge of HR policies, laws, and regulations.
• Develop reports and analyze HR metrics, including HR Scorecard and strategic plans.
• Facilitate training and development programs, analyze results, and adjust strategies accordingly.
• Promote and demonstrate superior customer service standards.
• Ensure regulatory compliance and report issues to management.
• Maintain confidentiality in all departmental and company matters.

Qualifications

• Bachelor’s degree in Human Resources Management or related field, with five or more years of HR Generalist experience, or equivalent.
• PHR or SPHR certification preferred.
• Excellent written and verbal communication skills, fluent in English.
• High confidentiality and professionalism.
• Proficiency in Microsoft Office; experience with iCiMS and UltiPro a plus.
• Energetic, proactive, strategic problem-solver.
• Strong organizational and interpersonal skills.
• Ability to produce reports, business correspondence, and manuals.
• Effective presentation and public speaking skills.
• Diplomatic and tactful in resolving problems and conflicts.
• Intermediate competence in leadership, customer service, engagement, and emotional intelligence.
• Collaborative team player, effective communicator.
• Ability to meet deadlines and manage multiple priorities.
• Flexible to work all shifts, including nights, weekends, and holidays.

Join Our Team

We’ve grown to become a leading provider of entertainment, sports content, and casino gaming across 43 destinations in North America, including online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

We are committed to diversity and sustainability — for our community, team members, vendors, and planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer