HR Business Partner

VILLAGE HEALTH CLUBS & SPAS; Phoenix (AZ); On-site; USD 95,000 - 120,000; Full time

Job summary

Village Health Club & Spa is seeking a strategic HR Business Partner to align people strategies with business objectives across multiple clubs. You will partner with managers to influence decisions impacting performance, engagement, retention, and leadership capability, while upholding consistent HR policy application.

The role focuses on workforce planning, talent strategy, employee relations, and organizational development, supporting clubs to meet business needs and cultivate a

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5–8+ years of progressive HR experience focusing on employee relations and HR generalist/HRBP responsibilities.
• Experience supporting managers in performance management, employee relations, and workplace investigations.
• Strong knowledge of federal, state, and local employment laws including Title VII, ADA, FMLA.
• Experience partnering with leaders on workforce planning and organizational effectiveness.
• Ability to coach and influence leaders at multiple levels.

Responsibilities

• Serve as a trusted advisor to leaders on all people-related matters, aligning HR strategies with business goals and operational needs.
• Lead workforce planning, organizational design, and talent strategy discussions.
• Build strong relationships with leadership teams to influence decision-making and improve organizational effectiveness.
• Provide coaching and guidance to managers on employee relations matters including performance issues, conduct, attendance, and workplace concerns.
• Support HR projects such as engagement initiatives, retention strategies, and workforce analytics.

Skills

Communication skills

Coaching leaders

HR policy interpretation

Analytical thinking

Education

Bachelor’s degree in HR / Business Admin

Tools

HRIS systems

Microsoft Office

Job description

The Village Health Clubs and Spas are premier healthy lifestyle clubs where health, wellness, and community come together. We believe in creating an environment that supports healthy living and encourages a positive work-life balance. Our clubs offer a fun, energetic atmosphere where employees can share their passion for health and fitness while making a difference in the lives of our members.Our beautiful facilities, state-of-the-art equipment, and dynamic programming are just part of what makes the Village special. What truly sets us apart is our people. Our teams are made up of positive, friendly, and passionate individuals who support one another and work together to create a welcoming, inclusive experience for everyone who walks through our doors.Our culture statement gets right to the point: “As one we have fun and get it done!”If you’re looking for a workplace where you can grow, connect with others, have fun, and be part of something meaningful, we invite you to join our team and experience the Village Way for yourself.The HR Business Partner serves as a strategic advisor to leaders across the organization, responsible for aligning people strategy with business objectives across talent management, organizational effectiveness, employee relations, and workforce planning.This role partners closely with managers and Club leadership to influence decisions that impact performance, engagement, retention, and leadership capability, while strengthening manager effectiveness. The HRBP plays a key role in shaping organizational culture, supporting workforce decisions, and ensuring consistent application of HR policies and practices.This role owns workforce planning, leadership coaching, employee relations, and organizational development across assigned Clubs, and partners with leaders and hiring teams on talent acquisition strategy and execution to ensure business needs are met.Essential FunctionsStrategic Business PartnershipServe as a trusted advisor to leaders and managers on all people-related matters, aligning HR strategies with business goals and operational needs.Act as a strategic partner in workforce planning, organizational design, and talent strategy discussions.Build strong relationships with leadership teams to influence decision-making and improve organizational effectiveness.Establish and maintain a regular presence within assigned clubs by meeting routinely with club leadership, participating in Department Head meetings, and building strong working relationships to proactively identify and address people-related opportunities and challenges.Develop a deep understanding of assigned business units by maintaining regular communication with leaders and serving as the primary HR partner for operational and strategic people initiatives.Talent Strategy & Workforce Planning (Recruiting Partnership)Partner with leaders and hiring teams to define talent needs, workforce plans, and hiring strategies.Provide guidance on job design, role structure, compensation alignment, and hiring prioritization.Support sourcing strategy, pipeline development, and employer branding initiatives in partnership with other members of the HR team.Ensure recruiting processes are aligned with organizational goals, equity principles, and compliance standards.Employee Relations & Performance ManagementProvide coaching and guidance to managers on employee relations matters including performance issues, conduct, attendance, and workplace concerns.Lead or support complex employee relations investigations, ensuring fair, consistent, and legally compliant outcomes.Guide managers through performance management processes including goal setting, performance improvement plans, and disciplinary actions.Ensure consistent application of HR policies while balancing business needs and employee experience.Leadership Development & Manager CapabilityServe as a coach and advisor to managers, helping strengthen leadership capability and people management effectiveness.Provide guidance on difficult conversations, feedback delivery, and team development strategies.Support succession planning and talent development discussions for key roles within assigned Clubs.Organizational Effectiveness & HR ProjectsPartner with leadership to identify opportunities to improve organizational structure, team effectiveness, and operational efficiency.Support change management efforts related to restructuring, process improvements, or cultural initiatives.Participate in HR projects such as engagement initiatives, retention strategies, and workforce analytics.HR Data, Reporting & ComplianceLeverage HR data and analytics to identify trends in turnover, engagement, performance, and workforce health.Ensure compliance with federal, state, and local employment laws and organizational policies.Maintain accurate HRIS data related to employee relations, job changes, and organizational structure as needed.Collaboration with HR TeamPartner closely with other HR Business Partners, Total Rewards, and HR Operations, to ensure consistent execution of HR programs.Act as the liaison between business leaders and HR functional specialists to ensure seamless service delivery.GeneralDemonstrate behaviors consistent with the Village Standards and serve as a positive ambassador for the Human Resources department.Attend required company training and professional development activities.Perform other duties and special projects as assigned.Required QualificationsBachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).5–8+ years of progressive Human Resources experience, with strong emphasis in employee relations and generalist or HR business partner responsibilities.Demonstrated experience supporting managers and leaders in performance management, employee relations, and workplace investigations.Strong working knowledge of federal, state, and local employment laws including Title VII, ADA, FMLA, and related regulations.Experience partnering with business leaders to support workforce planning, organizational effectiveness, and talent-related decision-making.Ability to coach and influence leaders at multiple levels of the organization.Strong analytical and problem-solving skills with the ability to use HR data to identify trends and inform recommendations.Experience working in HRIS systems and Microsoft Office applications.Ability to manage multiple priorities in a fast-paced, multi-site environment.High level of professionalism, judgment, and discretion in handling sensitive employee matters.Strong communication skills with the ability to influence and advise leaders effectively.Preferred QualificationsExperience as a HR Business Partner or Senior HR Generalist in a multi-location or service-based environment.Experience supporting organizational design, restructuring, or change management initiatives.Demonstrated experience leading or conducting complex employee relations investigations.Experience supporting talent acquisition strategy.Experience working in environments with hourly and salaried populations.SHRM-CP, SHRM-SCP, PHR, or SPHR certification.Experience using HR analytics or workforce reporting tools to drive business insights.Exposure to succession planning, leadership development, or talent review processes.Physical and Work Environment RequirementsThis role is primarily performed in an office environment and requires the ability to sit for extended periods while working at a computer. The position may occasionally require standing, walking, bending, or lifting light objects (up to 10 pounds).This role requires regular use of a computer, keyboarding, and other standard office equipment. The employee must be able to communicate effectively in person, over the phone, and through written communication.The position requires visual acuity sufficient to read documents, analyze data, and work with computer-based systems and HR technology platforms.This role operates in a typical office environment with minimal exposure to adverse environmental conditions.