HR Business Partner

Ace Hardware; Kansas City (MO); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Semi-monthly pay

Incentive opportunities

18 days vacation + 9 holidays

Comprehensive health coverage

401(k) with matching

Tuition assistance program

Ace Foundation support

Employee discounts

EAP

Birth & adoption PTO

Adoption cost reimbursement

Identity protection

Job summary

Ace Hardware is seeking an HR Business Partner for the Retail Support Center in Kansas City, Missouri. This onsite role supports the second shift (Sunday–Wednesday, 4–10) and partners with RSC leadership to align people strategies with business objectives.

The HRBP serves as a trusted consultant across staffing, employee relations, policy, and performance management, coordinating with Ace Corporate and leadership to drive compliant HR solutions.

Qualifications

• 2-5 years progressive HR experience.
• Bachelor’s degree in Human Resources or related field.
• PHR/SPHR preferred.
• Demonstrated ability to multitask in a high‑pressure environment.

Responsibilities

• Lead and support recruiting, sourcing, screening, and interviewing.
• Advise management on HR processes, policy administration, and performance management.
• Partner with HR and Ace Corporate to align people strategies with goals.
• Conduct employee relations investigations and recommend corrective actions.
• Provide day-to-day coaching and HR guidance across staffing and compliance.
• Support leave of absence processing and workers’ compensation as assigned.
• Promote Ace Values and foster a positive, safe workplace culture.
• Facilitate New Hire Orientation and 15/30/45‑day check-ins.

Skills

HR generalist

Recruiting

Employee relations

Performance management

Training & coaching

Interpersonal skills

Communication

Policy & compliance

Investigation techniques

Strategic thinking

Self-directed work

Education

Bachelor’s degree in Human Resources

PHR/SPHR preferred

Job description

Ace Hardware is hiring an HR Business Partner for the Retail Support Center in Kansas City, Missouri. This onsite role supports the second shift with a Sunday to Wednesday, 4 to 10 schedule, partnering with RSC leadership to align people strategies with business objectives and to deliver day-to-day HR support.

Role Overview

The HR Business Partner (HRBP) serves as a trusted HR consultant to Retail Support Center leadership. Recruiting and staffing are significant responsibilities, complemented by hands‑on support in employee relations, performance management, and employee‑change needs. The HRBP also partners across the HR function, including coordination with Ace Corporate, and maintains awareness of the Retail Support Center’s financial position, operational goals, workforce needs, culture, and external trends that may affect the business.

Responsibilities

• Lead, support, and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork.
• Take an active, hands‑on role in recruiting and staffing, including sourcing, screening, and interviewing candidates, partnering with hiring leaders, and maintaining strong candidate pipelines.
• Develop and maintain working relationships to influence and provide effective HR processes, advice, and support.
• Under guidance, provide proactive coaching, consultation, and direction to management across staffing, employee relations, policy administration, and performance management.
• Consult with the HR Manager to help ensure solutions comply with applicable policies and laws.
• Conduct less complex employee relations investigations and recommend corrective actions with consultation from the HR Manager to ensure compliance.
• Create a positive employee relations environment that supports strong performance and lead by example.
• Provide day‑to‑day performance management, including coaching, counseling, career development, disciplinary actions, terminations, and goal setting.
• Conduct New Hire Orientation and facilitate 15/30/45‑day new hire check‑ins, stay interviews, and safety observations.
• Partner with the HR team to support leave of absence processing and workers’ compensation claims as assigned.
• Support site engagement events.
• Serve as a safety champion by promoting a safe and productive workplace through actions such as proper PPE use, safe operation of powered equipment, and safe lifting techniques as determined by the role.
• Actively contribute to a successful safety culture within the facility.

Requirements

• Minimum 2-5 years progressive HR experience.
• Education: Bachelor’s degree in Human Resources or a related field (bachelor’s degree preferred).
• PHR/SPHR preferred.
• Passion for a “does whatever it takes” mindset.
• Ability to multitask and perform effectively in a high‑pressure environment.
• Excellent oral and written communication skills.
• Strong interpersonal skills with the ability to build effective relationships across the organization, including rank‑and‑file employees and upper management.
• Demonstrated HR generalist experience, including recruiting, compensation practices, organizational development, employee relations, performance management, and federal and state employment laws.
• Proven presentation and training experience, including focus group facilitation.
• Solid knowledge and experience with investigative and interviewing techniques.
• Ability to develop trusting relationships to influence, gain support, and deliver results.
• Capability to envision, develop, and implement new strategies to address business needs.
• Self‑directed and motivated, with initiative to identify and anticipate business needs and make implementation recommendations.

Benefits

• Semi‑monthly pay
• Incentive opportunities (based on role/grade level)
• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on month of hire
• Comprehensive health coverage (medical, dental, vision, and disability, including up to 26 weeks short‑term disability and long‑term disability) and life insurance benefits for you and dependents
• Generous 401(k) retirement savings plan with fully vested matching contribution for the first year, plus quarterly contributions and an annual discretionary contribution
• On‑site classes, facilitator‑led courses, and a generous tuition assistance program
• Opportunities to support Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Employee discounts on Ace merchandise, travel, fitness, computers, and more
• Employee Assistance Program (EAP)
• Birth and adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

Compensation

USD 58,000 - 72,000 per year

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company emphasizes diversity and leveraging the skills and talents of all people for mutual advantage. Ace is also committed to preventing employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation, or any other actions covered by federal and applicable state or local laws.

Disclaimer

• The pay range listed begins as stated in the job posting and could be higher based on education and experience.
• Compensation decisions depend on the facts and circumstances of each opening.
• This position description is not intended to cover all aspects of the role.
• Ace Hardware Corporation may change job duties, including essential job functions, according to business necessity.