HR Benefits and Systems Manager

Eliot Community Human Services; Lexington (VA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive benefits

401(k) with employer match

Wellness & Family Support

100% company-paid life and accidental‑

Job summary

Eliot Community Human Services in Lexington, MA, is seeking an HR Benefits and Systems Manager to oversee benefits administration and retirement programs. You will partner with HR, IT, and Finance to ensure accurate, secure HRIS configuration and timely plan billing and reporting.

The role requires 3+ years in benefits administration, strong HRIS knowledge (UKG preferred), and excellent communication. Schedule is 9am-5pm, in-person at our Lexington office; compensation ranges from USD 85,000 to

Qualifications

• BA/BS in a related field with at least 3 years of direct benefits administration experience.
• Strong knowledge of employee benefit plans and regulatory compliance.
• Proficient in managing major HRIS platforms (UKG preferred) with a strong aptitude for learning new HR technologies.
• Effective communication, collaboration and organizational skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Oversee administration of all Agency benefits, serving as the primary contact for plan vendors, brokers and third-party administrators and as a go-to resource for staff on benefits questions.
• Lead new hire benefits orientation and coordinate open enrollment, including materials, communications and meetings.
• Manage ACA compliance, census reporting for brokers and leadership, and approval/reconciliation of all benefit billing (medical, dental, vision, life, accident, LTD, etc).
• Administer all 401(k)/403(b)/deferred compensation retirement plan activities, including deductions, loans, rollovers, distributions, compliance testing and audit support, and biweekly plan file transfers; serve on the Retirement Plan Committee.
• Serve as an HRIS subject matter expert, configuring, maintaining and upgrading system modules in partnership with HR, IT, and Finance.
• Co-lead HRIS projects and system changes from planning through implementation, including technical documentation and monitoring project timelines.
• Build and distribute HR reporting (ad hoc and recurring) while maintaining data security, integrity and confidentiality.
• Keep the Agency current on benefits and HR-systems compliance with applicable federal and state law and Eliot's Corporate Compliance program.
• Maintain strong, professional working relationships with staff and external partners; perform other job-related duties as assigned.

Skills

HRIS administration

Regulatory compliance

Communication

Organizational skills

Driver's license

Education

BA/BS in related field

Tools

UKG

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

The HR Benefits and Systems Manager owns the day-to-day administration of Eliot's benefits and retirement programs and serves as one of the agency's HRIS subject matter experts, partnering closely within HR and with IT and Finance to keep our systems accurate, secure and running well. It's a great fit for someone who enjoys both the people side of benefits and the technical side of HR systems.

Responsibilities:

• Oversee administration of all Agency benefits, serving as the primary contact for plan vendors, brokers and third-party administrators and as a go-to resource for staff on benefits questions.
• Lead new hire benefits orientation and coordinate open enrollment, including materials, communications and meetings.
• Manage ACA compliance, census reporting for brokers and leadership, and approval/reconciliation of all benefit billing (medical, dental, vision, life, accident, LTD, etc).
• Administer all 401(k)/403(b)/deferred compensation retirement plan activities, including deductions, loans, rollovers, distributions, compliance testing and audit support, and biweekly plan file transfers; serve on the Retirement Plan Committee.
• Serve as an HRIS subject matter expert, configuring, maintaining and upgrading system modules in partnership with HR, IT, and Finance.
• Co-lead HRIS projects and system changes from planning through implementation, including technical documentation and monitoring project timelines.
• Build and distribute HR reporting (ad hoc and recurring) while maintaining data security, integrity and confidentiality.
• Keep the Agency current on benefits and HR-systems compliance with applicable federal and state law and Eliot's Corporate Compliance program.
• Maintain strong, professional working relationships with staff and external partners; perform other job-related duties as assigned.

Qualifications:

• BA/BS in a related field with at least 3 years of direct benefits administration experience
• Strong knowledge of employee benefit plans and regulatory compliance
• Proven proficiency in managing major HRIS platforms (UKG preferred) with a strong aptitude for learning new HR technologies
• Effective communication, collaboration and organizational skills
• Valid driver’s license and reliable transportation

Schedule: 9am-5pm, Monday-Friday; in-person (Lexington, MA)

$85,000 - $90,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.