HR and Payroll Manager

Seva Home Care LLC; Norcross (GA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Health benefits

401(k) plan

Job summary

Seva Home Care LLC in Georgia is seeking an HR and Payroll Manager to own our people operations end to end, including payroll across Georgia and Illinois, compliance, recruiting, and benefits. This hands-on role is built to grow into a leadership position as Seva scales.

You will partner with program managers, maintain audit-ready files, implement scalable HR systems, and lead the adoption of new tools. The position offers a hybrid schedule, competitive benefits, and the chance to shape an

Qualifications

• 3+ years of HR experience with hands-on payroll processing.
• Experience in home care, Medicaid HCBS or healthcare setting preferred.
• Strong knowledge of wage/hour rules, I-9/E-Verify, garnishments and compliance docs.
• Excellent written and verbal communication; detail-oriented and deadline-driven.

Responsibilities

• Own full-cycle payroll for GA and IL in Viventium, with weekly/biweekly schedules and future expansion.
• Maintain audit-ready personnel files; manage background checks and compliance.
• Lead caregiver/staff recruiting via Apploi; forecast staffing needs and scale recruiting.
• Oversee benefits administration and respond to HR/payroll inquiries from staff.

Skills

Payroll processing

HR policy

Compliance tracking

Attention to detail

Communication

Tech-savvy

Tools

Viventium

Apploi

Care Bravo

HRIS

Job description

About Seva

Seva Senior Services is a family-founded home and community-based care organization in its ninth year. What began as a small adult day program is now a multi-program agency serving seniors and adults with disabilities across Georgia and Illinois through Adult Day Health, Personal Support Services, and Structured Family Caregiving.

We are growing quickly, with new programs and markets on the horizon, including a hospice launch. Our caregivers are the heart of everything we do, and this role exists to make sure they are paid accurately, supported fully, and kept compliant as we scale.

The Role

The HR and Payroll Manager owns Seva's people operations end to end: payroll across every entity, caregiver and employee compliance, recruiting, employee relations, and benefits. This is a hands-on role today, built to grow into a leadership role over a larger HR team as Seva scales from hundreds of employees to 500 and beyond.

We are looking for a builder: someone who runs a clean payroll every cycle, keeps every file audit-ready, and also asks, "How do we do this better and at greater scale?"

Key Responsibilities

Payroll

• Own full-cycle payroll in Viventium for all Seva entities in Georgia and Illinois, across weekly and biweekly pay schedules, and for future expansions.
• Pull and validate time data from EHR exports (PSS, SFC) and Time Clock Plus (Adult Day Health) before every cutoff.
• Manage missed clock-in and clock-out corrections with program managers, and improve the process so fewer corrections are needed.
• Process bonuses (including referral bonuses), adjustments, off-cycle checks, and final pay accurately and on time.
• Administer wage garnishments and child support withholdings: setup, remittance, tracking, and closeout.
• Serve as the go-to person for every payroll question from caregivers and staff.
• Coordinate with Billing so payroll and billing data stay aligned.

Caregiver and Employee Compliance

• Maintain complete, audit-ready personnel files for every employee from hire through separation.
• Manage background checks through GCHEXS, I-9 and E-Verify, TB results, CPR certification, training hours, and all other DCH, Medicaid, and state requirements.
• Track expirations and renewals proactively so no caregiver works out of compliance.
• Prepare for and support state and Medicaid audits and reviews.

Recruiting and Staffing

• Lead caregiver and staff recruiting through Apploi, from posting through screening, hiring, and onboarding.
• Speed up time to hire, especially for family caregivers in Structured Family Caregiving.
• Forecast staffing needs with program leaders and recommend recruiting volume and strategy as Seva grows.
• Build the foundation for a dedicated recruiter when volume requires one.

Employee Relations and Culture

• Be the approachable, reliable first point of contact for HR questions and caregiver concerns.
• Strengthen morale and culture across the office and caregiver workforce.
• Lead or support disciplinary actions, investigations, and terminations with managers.
• Manage unemployment claims, workers' compensation claims, and EEOC and Department of Labor inquiries, working with Seva legal counsel as needed.

Benefits Administration

• Administer and answer questions on health benefits through Vitable, the 401(k) through Human Interest, and benefits managed in Viventium.
• Handle eligibility, enrollment, changes, and open enrollment communication.

Systems, Growth, and Leadership

• Lead adoption of new HR and payroll systems, and train staff to use them.
• Build and maintain written SOPs, checklists, and documentation for every core HR process.
• Design HR infrastructure that scales to 500+ employees and new markets.
• Build the HR side of Seva's upcoming hospice launch and future expansions.
• Manage, train, and develop the HR Virtual Assistant and Part-time HR Assistant, and grow the team over time.
• Report on HR and payroll KPIs to the CEO.

Qualifications Required

• 3+ years of HR experience, including hands-on payroll processing.
• Experience in home care, Medicaid home and community-based services, or another healthcare setting.
• Working knowledge of wage and hour rules, I-9 and E-Verify, garnishments, and employee compliance documentation.
• Strong with numbers, detail, and deadlines.
• Tech-savvy and quick to learn new platforms.
• Excellent written and verbal communication, with the ability to explain pay and policy clearly and kindly.

Preferred Qualifications

• Home care or Medicaid agency experience (strongly preferred).
• Multi-entity or multi-state payroll experience.
• Experience with Viventium, Apploi, Care Bravo, or similar HRIS, ATS, and EVV platforms.
• SHRM-CP, PHR, or a payroll certification (FPC or CPP).
• Experience supervising HR staff or virtual assistants.
• Bilingual.

Why Seva

• A mission-driven, family-founded organization where your work directly supports caregivers and the seniors they serve.
• Direct access to the CEO and a real seat at the table as the company grows.
• Room to build and lead a department, including new programs such as hospice.
• Hybrid schedule.
• Health benefits and 401(k).