HR Advisor - Humboldt, TN

Tyson Foods; Springdale (AR); On-site; Full time

Job summary

An established industry player is seeking an HR Advisor to provide essential support for HR systems and processes. This role serves as the first point of contact for user inquiries, managing a variety of tasks such as data entry and support requests. The ideal candidate will possess excellent communication and customer service skills, with a strong ability to work in a fast-paced environment. Join a collaborative team dedicated to achieving outstanding service levels and supporting the HR department's key performance indicators. This position offers a dynamic work atmosphere where your contributions will directly impact the organization.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years in customer support and data entry experience needed.

Responsibilities

• Provide HR process support and handle user inquiries effectively.
• Assist with data entry related to hires, terminations, and salary adjustments.

Skills

Customer Service

Data Entry

Communication Skills

Analytical Skills

Organizational Skills

Interpersonal Skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Service Now

Job description

Join to apply for the HR Advisor - Humboldt, TN role at Tyson Foods

This position is located at our Humboldt, TN facility.
Shift: 1st shift, 7a-4p

Summary:

The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support. This position is expected to be the first point of contact for handling all support calls routing to the People Operations team, and other tasks as required to resolve first-level support requests.

This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership.

Essential Duties And Responsibilities:

1. Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections, and employee self-service support).
2. Review and update key business processes and general master data components.
3. Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met.

Requirements:

Education:

Bachelor's degree or equivalent combination of education and experience.

Experience:

2+ years relevant customer support role and past data entry experience.

Computer Skills:

Intermediate computer skills including generating simple letters, spreadsheets, and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel, Word, and PowerPoint.

Communication Skills:

Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written.

Special Skills:

Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills. Must be detail-oriented and work well in a team environment. Must be able to work in a fast-paced environment and multi-task when applicable. Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization.

Supervisory:

No.

Travel:

No travel.

Relocation Assistance Eligible:

No.

Work Shift:

1ST SHIFT (United States of America)

Pay Range/Rate:

$15.38 - $28.85

Incentives:

Annual Incentive Plan: No
Long-Term Incentive Plan: No

Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.