HR Advisor Client Services Lead - RPO Remote

ManpowerGroup Solutions; Town of Texas (WI); Remote; USD 68,000 - 72,000; Full time

Job summary

A staffing solutions company is seeking an HR Advisor, Client Services Lead to oversee the HRC Channel Support team remotely. The role involves coaching, managing performance, and advising on HR programs. Candidates should have 3+ years of leadership and HR Generalist experience, with a willingness to work during Pacific Standard Time hours. A comprehensive benefits package is offered.

Benefits

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

Qualifications

• 3+ years leading teams and meeting SLAs.
• 3+ years HR Generalist experience across end-to-end HR programs.
• Must be available to work 8:00 AM – 5:00 PM PST with occasional overtime.

Responsibilities

• Lead and coach the HRC Channel Support team to achieve service excellence.
• Oversee daily team performance, conduct quality audits, and provide feedback.
• Advise employees and HR partners on HR programs.

Skills

Leadership

Coaching

HR Generalist expertise

Problem-solving

Performance management

Job description

Overview

HR Advisor, Client Services Lead – RPO Remote (0033716) Houston, Texas

Salary: USD68000 - USD72000 per year

Location: Remote | Schedule: 8:00 AM – 5:00 PM Pacific Standard Time (PST)

Talent Solutions RPO is seeking an HR Advisor, Client Services Lead to coach and oversee the HR Connect (HRC) Channel Support team. In this role, you’ll ensure delivery of world-class HR and employee support services across chat, phone, and case management. You’ll collaborate closely with leadership to drive results for the HR Connect Advisor global financial platform company committed to helping people and businesses prosper.

We’re looking for a strong leader with HR Generalist expertise, excellent coaching skills, and the ability to thrive in a fast-paced, virtual environment. This is a remote position that requires working business hours aligned to Pacific Standard Time (PST).

What You’ll Do

• Lead and coach the HRC Channel Support team to achieve service excellence.
• Oversee daily team performance, conduct quality audits, and provide feedback.
• Advise employees and HR partners on HR programs (benefits, payroll, LOA, compensation, engagement, onboarding, learning & development).
• Support hiring, onboarding, and training of new team members.
• Manage multiple HR projects while driving process improvements.

What We’re Looking For

• 3+ years leading teams and meeting SLAs.
• 3+ years HR Generalist experience across end-to-end HR programs.
• Strong coaching, performance management, and problem-solving skills.
• Comfortable in a remote, high-volume, global HR environment.
• Must be available to work 8:00 AM – 5:00 PM PST with occasional overtime.

About Talent Solutions

Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale. ManpowerGroup Talent Solutions is part of the ManpowerGroup family of companies, which also includes Manpower and Experis.

Organization

Talent Solutions RPO

Salary

68,000- 72,000

Incentive (if applicable)

Not Incentive Eligible

Benefits

ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is an EO/AA Employer / Minorities/Veteran/Women/Disabled/LGBT+