HR-621 - Business Development Manager

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Hanover (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Monthly car allowance

Travel allowance

Commissions

Group insurance program

401(K) with employer matching

Employee Stock Purchase Plan

Job summary

Richelieu Hardware Ltée is seeking a Business Development Manager for the Midwest region. This role focuses on growing our business with kitchen and bath dealers, retailers, distributors, and buying groups, with frequent regional travel.

You will serve as the primary commercial link between Head Office and the Midwest sales organization, translating national strategies into regional results through sales support, training, and customer engagement.

Qualifications

• Experience in business development with home improvement retailers.
• Willingness to travel 50-70% regionally.
• Strong communication and interpersonal skills.
• Self-starter with ability to work independently.

Responsibilities

• Drive regional growth by expanding dealer, retailer, distributor, and buying group relationships.
• Collaborate with sales reps on territory strategy and call planning.
• Lead customer visits, specification meetings, and showroom activities.
• Support pricing, quotes, and inventory alignment for strategic accounts.
• Provide monthly activity, pipeline, and initiative updates.

Skills

Communication skills

Interpersonal skills

Self-starter

Travel ability

Education

College degree preferred

Tools

CRM software

Job description

Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Business Development Manager

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

Business Development Manager – Midwest Region

Travel: Frequent regional travel required (typically 50-70%)

Richelieu is currently seeking a Business Development Manager-Midwest Region to take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups.

Role Overview

The Business Development Manage serves as the primary commercial link between Head Office and the Midwest sales organization. The role is responsible for regional execution, adoption, and growth across assigned product classes. This is a field‑execution role focused on translating national product and segment strategies into consistent regional results through sales support, training, and customer engagement across a broad and diverse market.

Product & Segment Scope

Lead the execution strategy across high-priority product categories aligned with Richelieu’s core hardware and accessory portfolio. These categories represent key drivers of growth, margin, and customer engagement.

Key Responsibilities

Sales Development & Field Execution

• Drive adoption and specification across assigned super classes
• Partner with sales reps on call planning, territory strategy, and customer development
• Participate in joint customer visits and specification meetings
• Support strategic accounts with pricing, quoting, and inventory alignment
• Conduct showroom visits and customer site engagement
• Attend regional QBRs and provide feedback on execution, competitive dynamics, and market opportunities

Product Training & Enablement

• Deliver product and category training across the region
• Lead new product introductions and rollout support
• Support customer-facing demonstrations and technical discussions
• Coordinate with Product Champions to ensure consistent messaging and execution

Tools, Vendors & Reporting

• Support adoption of sales tools, merchandising standards, and catalogs
• Serve as a regional interface with key suppliers and product managers
• Promote consistent CRM usage and pipeline visibility
• Provide concise monthly updates on activity, pipeline, and key initiatives

Success Measures

• Increased adoption and sales growth across assigned super classes
• Strong alignment between national strategy and Midwest field execution
• Improved effectiveness of sales reps and specification managers
• Consistent execution across a broad, high-opportunity, and competitive region

What We Are Looking For

• Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
• Ability to be both a "hunter" of new relationships and a "farmer" to develop existing retail customers
• Self-starter, able to work independently
• Exceptional communication and interpersonal skills
• Ability to travel as required
• College degree is preferred but not required; a combination of education and experience will be considered

Compensation And Benefits

• Competitive market-based salary plus monthly, quarterly, and annual commissions
• Monthly car allowance and covered fuel
• Travel allowance
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation time, sick days, and 9 paid holidays per year

We are an equal opportunity employer.

What We Offer

• Proudly North American company: As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We are an equal opportunity employer.

By submitting their application file, candidates consent to Richelieu Hardware Ltée collecting, using, and retaining the documents provided solely for the purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltée for future reference for a period of twelve (12) months following receipt of the application.