HQS NSPIRE INSPECTOR

St. Louis Housing Authority; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Plans

Dental Plan

Vision Plan

Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

Job summary

The St. Louis Housing Authority is seeking a non-exempt Housing Inspector to conduct on-site inspections for the Housing Choice Voucher program. You will schedule appointments, perform HQS inspections, and maintain records in the SLHA system while communicating with unit owners and clients.

Responsibilities include prioritizing inspections, timely reporting, and upholding HUD HQS and NSPIRE standards. A valid driver’s license and HQS certification within 12 months are required.

Qualifications

• Education: High School Diploma or equivalent; two (2) years at an accredited college or university in a related field.
• Experience: Minimum of one (1) year experience and/or training in Building/Housing Inspection.
• Must be able to obtain Housing Quality Standard Certification within twelve (12) months of employment.

Responsibilities

• Conduct HQS and NSPIRE inspections per HUD standards and agency policies (initial, biennial, complaint, follow-up).
• Schedule daily inspection appointments and organize routes efficiently.
• Prepare and organize HQS documents per HUD and SLHA policies.
• Enter inspection data into the SLHA computer system with ≤2% error rate.
• Notify owners/clients of inspection dates at least 3 business days in advance.
• Maintain attendance per SLHA policies and participate in informal hearings when required.

Skills

HQS knowledge

Customer service

Data entry

Driver's license

Education

High School Diploma

Two years college in related field

Tools

Microsoft Office

Housing inspections software

Job description

POSITION SUMMARY

This non-exempt inspection role is responsible for conducting onsite housing inspections for the Housing Choice Voucher program, ensuring responsive customer service and compliance with program requirements. Key duties include scheduling appointments, performing inspections, communicating with unit owners and clients, organizing and tracking data, and maintaining records in the computer system. The annual inspection caseload ranges from 700 to 900 units.

REQUIRED QUALIFICATIONS:

• Education: High School Diploma or equivalent; two (2) years at an accredited college or university in a related field.
• Experience: Minimum of one (1) year experience and/or training in Building/Housing Inspection.
• Must be able to obtain Housing Quality Standard Certification within twelve (12) months of employment. A minimum passing rate of 70% must be obtain during the first year of employment and a minimum passing rate of 80% as a condition of continued employment is required.

DUTIES AND RESPONSIBILITIES

• Ability to conduct all assigned onsite inspections in accordance with HUD's Housing Quality Standards (HQS), National Standards for the Physical Inspection of Real Estate (NSPIRE), and agency policies and procedures. Inspections include initial, biennial, complaint, and follow-up visits.
• Skilled in conducting inspections within timeframe as outlined by Supervisor.
• Ability to schedule daily inspection appointments by reviewing monthly inspections notifications and prioritizing inspection according to the due dates and organizing routes efficiently according to location. Once appointments are scheduled, provide HQS Supervisor with daily routing sheets and notify owner and client of inspection date in writing at least three (3) business days in advance of inspection.
• Ability to prepare and organize documents for conducting client HQS Inspections in accordance with the HUD requirements and SLHA policies and procedures.
• Skill in completing all inspection reports and notifies parties of results of inspections noting all HQS deficiencies within twenty-four (24) business hours of inspection.
• Ability to accurately enter inspection data into the SLHA computer system in a manner that produces an error rate of 2% or less.
• Ability to monitor and investigate clients' and landlords' compliance with the program requirements based on complaints, third party and/or public information; take appropriate action to enforce HQS and program requirements.
• Skill in maintaining attendance in accordance with SLHA Personnel Policy requirements.
• Ability to participate in informal hearings to provide information regarding inspections and investigations, when required.
• Ability to assist in implementing an effective system of outreach to property owners/managers.
• Ability to assist in moving, retrieval and storage of files and supplies, as necessary.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of basic residential building and/or maintenance terms and applications of those terms.
• Knowledge of St. Louis Metropolitan area and surrounding geographic areas.
• Ability to organize and manage large volumes of information in various formats.
• Skill in communicating clearly both verbally and in writing.
• Ability to interact with owners and clients in a courteous professional manner.
• Skill in the use of a personal computer.
• Physical ability to visually inspect building structures. May involve outside work in inclement weather, climbing, working in damp or dirty environment.
• Must have and maintain a current driver's license and be insurable under the Authority's automobile insurance.

BENEFITS

Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:

• Medical Plans
• Dental Plan
• Vision Plan
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Accounts for medical or dependent care
• Paid CLE and Bar Dues
• Paid Time Off, Vacation, Sick, Personal and Holidays
• 401(a) employer contribution equal 12.7% of annual salary

SLHA is a qualifying employer for the Public Service Loan Forgiveness Program