HPC Site Reliability Engineer — Onsite 24/7

Bay Systems Consulting Inc.

Berkeley (CA)

On-site

USD 83,000 - 166,000

Full time

32 hours ago

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Job summary

NERSC in Berkeley seeks a Site Reliability Engineer to join the 24x7 Operations Technology Group. The role focuses on proactive health monitoring of HPC systems, automation, and incident management to keep compute power available for DOE research.

As a member of a 24x7 team, you will develop and maintain monitoring pipelines, respond to alerts, and collaborate across groups to ensure reliable, scalable operations for energy research and data analysis.

Qualifications

Experience in or willingness to work in a 24/7 onsite data center team.
Experience on Linux shell and SSH access.
Experience with programming languages such as C, C++, Perl, Java, or Python.
Familiarity with Kubernetes, Prometheus/VictoriaMetrics, Alertmanager.
Experience with ITSM and ServiceNow is a plus.

Responsibilities

Monitor the NERSC HPC facility on a 5-day onsite schedule (midnight-8 am).
Respond to alerts from systems, storage, network, and data center systems; triage or escalate.
Develop and maintain monitoring tools and automation for routine conditions.
Configure and maintain application/tool settings to ensure reliability as demand grows.
Collaborate with other groups to coordinate center-wide maintenance and workflows.
Provide incident information in the trouble ticketing system for outages and updates.