HPC Research Facilitator III (Remote) - WashU IT

Washington University in St. Louis; St. Louis (MO); Remote; USD 66,000 - 113,000; Full time

Job summary

Washington University in St. Louis is seeking a Research Computing Facilitator to help researchers leverage advanced computing, data systems, and software for cutting-edge health-related research.

The role includes direct user support and involvement in project development and research activities. Responsibilities include supporting researchers on data workflows, OS/software/hardware, security analyses, and developing project plans; working with RIS in a normal office setting with potential

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• 4 years of experience in a High Performance Computing Environment.

Responsibilities

• Provides support to scientific researchers and students on complex data workflows, debugging application performance and improving research workflows.
• Supports researchers and students on existing complex University operating systems, software installation/maintenance and hardware to ensure research project success.
• Collaborates with engineers and developers to identify complex system data, hardware or software components.
• Performs complex security analyses of computing systems to ensure data protection.
• Develops multiple complex project plans to provide timely and accurate technical support to research end-users.
• Performs other duties as assigned.

Skills

Infrastructure Deployment

Software Development

Statistical Software Packages

Education

Bachelor’s degree

Tools

Virtual Machines

Docker

Singularity

Job description

Location

Remote, US

Scheduled Hours

40

Position Summary

WashU’s Research Infrastructure Services (RIS) is seeking a Research Computing Facilitator to support researchers in leveraging advanced computing, data systems, and software to conduct cutting-edge research across a broad range of disciplines, with a particular focus on human health. This facilitation includes direct user support as well as broader participation in project development and research activities.

Primary Duties & Responsibilities

• Provides support to scientific researchers and students on complex data workflows, debugging application performance and improving research workflows.
• Supports researchers and students on existing complex University operating systems, software installation/maintenance and hardware to ensure research project success.
• Collaborates with engineers and developers to identify complex system data, hardware or software components.
• Performs complex security analyses of computing systems to ensure data protection.
• Develops multiple complex project plans to provide timely and accurate technical support to research end-users.
• Performs other duties as assigned.

Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off-campus locations

Equipment

• Office equipment

Notes on Duties

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications /Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

High Performance Computing Environment (4 Years)

Skills

Infrastructure Deployment, Software Development, Statistical Software Packages

Driver’s License

A driver's license is not required for this position.

Preferred Qualifications

• Experience with computational research relating to human health (e.g., genomics, medical imaging).
• Experience with creating and using virtual machines and software containers (with, e.g., Docker, Singularity, or a similar tool), and/or creating workflows using these tools.
• Experience in developing research-focused software applications, particularly using modern software development tools such as version control and continuous integration.
• Experience with developing data analysis and/or data management pipelines in high-level scripting languages.
• Experience with the management or coordination of research software development projects, particularly in an open source/community context.
• Experience using machine learning and/or artificial intelligence techniques to solve scientific problems (including, e.g., the use of common tools such as PyTorch, TensorFlow, Keras, scikit-learn, Hugging Face).
• Training in, or professional experience contributing toward, the development of skills such as research facilitation, conflict negotiation, communication, teamwork, leadership, and/or project management in the context of multidisciplinary research teams.
• Experience with proposal development and/or coordination.
• Strong technical and problem-solving skills, including Linux command line experience and programming experience with a modern language such as R, Python, or C++.

Education (Preferred)

No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses (Preferred)

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience (Preferred)

No additional work experience unless stated elsewhere in the job posting.

Skills (Preferred)

Communication, Computational Analysis, Coordinating Services, Cross-Departmental Collaboration, Database Systems, Data Flows, Data Science, High Performance Computing (HPC), Informatics, Information Systems, Network Systems, Python (Programming Language), R Code, Skill Development, SPSS Data Analysis, Stata, Storage Systems, System Virtualization, University Education, Users Training

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.