HPC Hardware Service Engineer Intern (Onsite)

Hewlett Packard Enterprise Development LP; Illinois; On-site; USD 48,000 - 56,000; Part time

Job summary

Hewlett Packard Enterprise Development LP is offering an Hardware Service Engineer Intern role designed for onsite work at a partner/customer office. The internship focuses on hands-on repair, maintenance, and deployment of HPC compute, network, and storage hardware, with formal training and close collaboration with the team.

Ideal candidates are pursuing a Bachelor's degree in a technical field, have Linux knowledge, and strong communication and problem-solving skills.

Qualifications

• Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
• Familiarity with programming languages or technical tools relevant to the role.

Responsibilities

• Perform repair and maintenance activities on HPC compute, network, and storage hardware.
• Review tickets for hardware actions needed and claim for action.
• Interact with ticket system to document actions taken and pass ticket to next step.
• Complete training on specialized compute hardware, network, and storage components.
• Read system documentation and diagrams to identify specified components within system.
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack.
• Perform hardware actions, e.g. component replacement from spares.
• Operate hand tools and low-power tools (e.g. battery power screwdriver).
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person.
• Occasionally operate pallet jack to move inventory from one place to another within site.
• Occasionally assist with system installation activities.
• Interface with parts inventory manager if applicable.
• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Assist with maintaining and updating hardware, software, and other technical systems.
• Participate in team activities, attend team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.

Skills

Linux

Communication

Analytical skills

Problem-solving

Teamwork

Education

Bachelor's degree in Engineering, Computer Science, IT, or related

Job description

Hewlett Packard Enterprise Development LP is offering an Hardware Service Engineer Intern role designed for onsite work at a partner/customer office. The internship focuses on hands-on repair, maintenance, and deployment of HPC compute, network, and storage hardware, with formal training and close collaboration with the team.

Ideal candidates are pursuing a Bachelor's degree in a technical field, have Linux knowledge, and strong communication and problem-solving skills.