HPC/AI Data Center Technician

Cambridge Computer; Waltham (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Medical & Dependent Care FSA

Dental insurance

Vision insurance

401(k) with employer match

Long-term disability

Paid holidays and PTO

Parking

Growth opportunities

Job summary

Cambridge Computer is seeking a field-based Data Center Technician to build end-to-end HPC/AI and enterprise solutions across client sites. You will install servers, storage, and networking gear, document configurations, and ensure adherence to proposed diagrams, while traveling to client locations up to half the time.

The role requires 3+ years in data centers, 5+ years installing hardware, and strong Linux familiarity, with a focus on reliability and clear client communication.

Qualifications

• 3+ years in a data center environment.
• 5+ years installing network and server hardware.
• 5+ years with structured cabling in data centers.
• Strong knowledge of Layer2/3 networking and troubleshooting.

Responsibilities

• Determine client needs and implement multi-vendor hardware/software.
• Demonstrate expertise in storage, networking, data protection, and related infra.
• Develop and verify rack elevations and cable layouts per config diagrams.
• Install servers, storage, and network gear onsite at client locations.
• Cable and label network cabling within the data center environment.
• Perform basic OS and ILO configuration tasks on servers and network devices.
• Scope out professional services deliverables and manage client expectations.
• Document installation processes from start to finish.
• Obtain vendor certifications relevant to Cambridge's solution stack.

Skills

Data center experience

Hardware installation

Cable & rack layout

Networking concepts (Layer2/3)

Linux basics

Communication & presentation

Independent work

Travel readiness

Education

Undergraduate degree

Job description

Job Overview

The Cambridge HPC/AI Data Center Technician (HPC/AI DCT) is field-based specialist charged with building an end to end high performance compute, artificial intelligence, machine learning, & enterprise solutions based on a prescribed plan.By leveraging their holistic view of the datacenter and the products and services needed to exist cohesively, the expertise they provide drives outcomes that exceed client expectations.

Responsibilities and Duties

• Determine client needs, recommend the best options to solve challenges and execute multi-vendor hardware & software to both existing and net new clients.
• Display expertise in storage, networking, data protection, digital archiving, and other infrastructure technologies.
• Develop, validate and/or verify rack elevations and cable layouts and lengths.Determine physical layout of hardware and cables in accordance with proposed configuration diagrams.
• Install server, storage, network and related equipment ("rack & stack") onsite in remote client locations.
• Cable and label all types of network cabling within the datacenter environment.
• Perform general server and network administration to configure basic OS and ILO access.
• Scope out and detail professional services deliverables; setting clear client expectations.
• Document all aspects of installation processes from start to finish.
• Gain advanced expertise of and certifications from the vendors Cambridge uses in our solution stack.

Qualifications

• Candidate must have 3+ years of experience working in a data center environment, 5+ years installing network and server hardware, and 5+ years with structured and datacenter cabling.
• Display knowledge of Layer2 and 3 network concepts and ability to troubleshoot cable and network problems.
• Understanding of basic Linux.
• Be able to lift 50 -70 pounds and un-box /move equipment for several contiguous hours.
• Demonstrate expert level knowledge of advanced computer hardware, software, and services.
• Have impeccable communication and presentation skills, an ability to multi-task, and high attention to detail.They must be proactive in approach, effective problem solvers, organized, creative, intellectually curious, and deal with ambiguity.
• As this is a field-based role, work remotely, independently, and unsupervised.Travel will be required 50% of the time.
• Authorization to work in the United States on a full-time basis required & a university undergraduate degree preferred.

About Us

Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 70 people that hail from all over the world.

Benefits

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:

• Competitive salary
• Multiple health insurance options
• Medical FSA and Dependent Care FSA
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer matching
• Employer-sponsored long-term disability
• Paid holidays and PTO that increases with longevity at the company
• Discounted health club membership
• Convenient parking
• Opportunities for growth!

Estimated Salary Range

$60k - $80k per year

Equal Opportunity Employer

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.