Houskeeping

Sonesta; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

HSA with Match

401k with Match

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Disability Insurance

Education Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta seeks a Room Attendant to keep guest rooms, suites, and hotel spaces spotless and welcoming. You will refresh rooms, replace linens, and assist with general housekeeping tasks in a fast-paced environment, delivering warm, guest-focused service.

Ideal candidates have prior housekeeping or hospitality experience, strong attention to detail, and are reliable team players who can manage time effectively across shifts.

Qualifications

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards.
• Replace linens, towels, amenities, and guest supplies, ensuring rooms are refreshed and guest-ready.
• Inspect rooms for cleanliness, maintenance concerns, and readiness throughout shifts.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly.

Skills

Housekeeping

Guest service

Attention to detail

Time management

Teamwork

Job description

What this role is all about

Clean, comfortable, and welcoming guest rooms are at the heart of every great stay — and our Room Attendants help create those experiences every single day. As a Room Attendant, you’ll help ensure guest rooms and hotel spaces are spotless, refreshed, and ready to welcome guests with the warmth and care that defines our People People culture. This role is perfect for someone who takes pride in their work, enjoys staying active, and thrives in a fast‑paced hospitality environment. If you’re dependable, detail-oriented, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures. Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest‑ready. Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts. Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces. Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately. Respond professionally and courteously to guest requests and housekeeping service needs throughout the day. Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times. Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed. Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction. Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy. Any other duties as assigned.

What great looks like

Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred. Strong attention to detail with a commitment to cleanliness, organization, and presentation standards. Ability to work efficiently and independently in a fast‑paced hospitality environment. Strong time management, reliability, and teamwork skills. Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred. Positive attitude with a strong work ethic and service‑focused mindset. Ability to communicate professionally with guests, team members, and hotel leadership. Flexible availability including mornings, weekends, holidays, and operational support as needed. A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.