Housing Support Case Manager - Maricopa & Pinal County, AZ

Turnanewleaf; Chicago (IL); On-site; Full time

Job summary

A leading organization dedicated to helping families is seeking a Case Manager to support individuals facing housing challenges. This role involves collaboration with various community stakeholders to ensure families receive necessary resources and a network of support. Applicants must have a valid driver’s license, experience dealing with diverse populations, and a commitment to providing culturally competent care.

Benefits

Direct deposit

Accrued sick time

Employee Assistance Program (EAP)

Dental/Vision Coverage

401(K)

Tuition Reimbursement

Wellness Program

Qualifications

• 1-2 years of direct experience with homeless populations required.
• Valid Driver’s License and auto liability insurance needed.
• CLEAN 39 Month Motor Vehicle Record required.

Responsibilities

• Support a caseload of 15 participants focusing on housing stability.
• Provide advocacy in locating affordable housing and assist with documentation.
• Conduct weekly check-ins with participants as per program requirements.

Skills

Advocacy

Cultural Competency

Collaboration

Education

High School Diploma/GED or equivalent

Job description

Pinal County, AZ, USA

Job Description

Posted Friday, June 6, 2025 at 9:00 AM

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.

Hourly Pay Rate:$25.00

Work Schedule: Monday - Friday (8AM-4PM) with flexibility to meet client needs

• *Required New Employment Orientation located at HR Campus, Mesa AZ on the first week of employment; Monday - Friday; 8:30AM - 5:00 PM
• Office drop-in location for this position is based in Mesa AZ, Phoenix AZ and Glendale AZ
• Mainly in home/community visits with clients and remote work.
• Personal vehicle is required to meet with clients (not transporting clients)
• Mileage Reimbursement Available

QUALIFICATIONS

Education:

• High School Diploma/GED or equivalent required.

Experience:

• 1-2 years of direct experience, required
• Experience working with various homeless populations, including families, individuals, young adults and/or homeless veterans.

Responsibilities will include but not limited to:

• Support a caseload of 15 participants following H20 program guidelines, focusing on housing stability and resource connection.
• Collaborate with participants' health homes, health plans, and housing partners for coordinated care.
• Provide advocacy in locating affordable housing and assist with necessary documentation.
• Conduct a minimum of four weekly check-ins with participants, per AHCCCS H20 requirements.
• Develop and implement individualized Housing Care Plans to address barriers and promote stability.
• Assist with independent living skills, employment, benefits acquisition, and other supports to maintain housing.
• Help participants secure housing, set up utilities, and access essential items when needed.
• Document case notes, referrals, assessments, and reports promptly using required systems (e.g., HMIS, Unite Us).
• Ensure compliance with all training, agency, and AHCCCS program requirements.
• Track and report caseload data and program outcomes to the Program Manager as needed.
• Participate in meetings, trainings, and collaborative efforts with community stakeholders.
• Promote a trauma-informed, culturally competent, and strength-based service environment.

Compliance/Requirements:

• Valid Driver’s License with personal vehicle
• Current Auto Liability Insurance
• CLEAN 39 Month Motor Vehicle Record
• Must Be At Least 21 Years of Age

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.

BENEFITS PACKAGE:

All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.

For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.