Housing Stabilization Specialist

Downtown Emergency Services Center; Seattle (WA); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

Dental

Life insurance

Long-term Disability

Medical benefits (employee coverage)

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Job summary

Downtown Emergency Services Center in Seattle seeks a Housing Stability Specialist to partner with care teams in creating and implementing client-centered plans that promote housing retention and independence. You will support residents with complex needs, assist with lease issues, and help coordinate community-based resources.

The role emphasizes high client engagement, creativity, independence and teamwork to achieve measurable housing outcomes over time.

Qualifications

• Bachelor’s degree in social work, psychology, or related behavioral science.
• 1 year of relevant paid work experience or demonstration of ability to perform required job duties.

Responsibilities

• Participate as a member of a multi-disciplinary team providing on-going services to adults with severe and persistent mental illnesses.
• Advocate for consumers' access to community resources and services, ensuring needs are met and rights maintained; consult with community providers for continuity of care.
• In collaboration with residents and their treatment team, complete Housing Stability Plan and help clients achieve short and long-term goals.
• Assist with unit inspection preparation in collaboration with the treatment team.
• Regularly review and modify each client’s Housing Stability Plan to address housing retention barriers.
• Provide transitional care when residents are discharged from an inpatient setting.
• Assist with accessing supports to preserve independent living.
• Assist residents with communicating with landlords and housing staff.
• Help facilitate or lead activities that contribute to long-term housing success and improve independent living skills.
• Complete documentation on all client interactions according to agency standards and submit documentation of services.
• Other duties as assigned.

Education

Bachelor’s degree in social work, psychology, or related behavioral science

1 year of relevant paid work experience or demonstrated ability to perform duties

Job description

Description

Days Off: Saturday, Sunday

Shift: Day(7:30am-4pm)

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.

About DESC:

Recognized nationally as aninnovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused onmeeting the needs ofpeople experiencing long-term homelessness andliving with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion,treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates fiveshelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

JOB DEFINITION:

When it comes to housing retention and independent living skills, some Permanent Supportive Housing tenants need more support than can be easily brought to bear by their care team. This innovative position, in partnership with the existing care team, will create and implement client-centered housing stability plans and assist residents with achieving goals that align with their stability plan. Support will range from managing challenging unit conditions, mitigating lease violations, to supporting community building events and activities. This position will be part of the CSS team at the location, although will not have a defined caseload, but instead work directly tenants how have extra support needs in doing "whatever it takes" to promote housing retention.

This role seeks to heighten positive engagement with individuals with high medical needs, persistent mental illness and substance use disorders, frequent institutional contacts and treatment stays, or simply more intensive support. It's the perfect position for someone who wants high client engagement; likes creativity, independence and teamwork; and wants to see long-term, tangible results!

MAJOR DUTIES AND RESPONSIBILITIES:

• Participate as a member of a multi-disciplinary team providing on-going services to adults with severe and persistent mental illnesses.
• Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
• In collaboration with residents and their treatment team, complete the Housing Stability Plan and help clients achieve their short and long-term goals.
• Assist with unit inspection preparation in collaboration with the treatment team.
• Regularly review and modify each client’s Housing Stability Plan to address housing retention barriers.
• Provide transitional care when residents are discharged from an inpatient setting.
• Assist with accessing supports to preserve independent living.
• Assist residents with communicating with landlords and other housing staff.
• In partnership with other staff members, help facilitate or lead activities that contribute to long-term housing success and improve independent living skills.
• Complete documentation on all client interactions according to agency standards and prepare and submit documentation of services.
• Other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• Ability to obtain an Agency Affiliated Counselor (AAC) license in WA soon after hire.
• Ability to communicate and work effectively with individuals from diverse backgrounds.
• Ability to work effectively with clients displaying a wide range of behavior.

EDUCATION / EXPERIENCE REQUIREMENTS:

1. Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR
2. A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties

*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year

PREFFERED QUALIFICATIONS:

• Valid Washington State driver’s license and insurable driving record

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EQUAL OPPORTUNITY EMPLOYER:

DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on thebasis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.